A British family has spoken out about their terrifying ordeal after being caught in the middle of a deadly gunfight at their TUI hotel in Turkey. The shocking incident left them fearing for their lives, with bullets flying just metres from where they were staying.
A Holiday Turned Nightmare
The family, who had booked their dream holiday through TUI, described scenes of chaos as armed men opened fire near their hotel. "We heard what sounded like fireworks at first," one family member recalled. "Then we realised it was gunshots – people were screaming and running for cover."
Tour Operator Under Fire
Now back in the UK, the traumatised holidaymakers are demanding answers from TUI about why they weren't warned about potential dangers in the area. "We were never told there might be security risks," they said. "The hotel staff seemed completely unprepared for this situation."
Safety Concerns for British Tourists
The incident has raised serious questions about travel safety protocols and the responsibility of tour operators to inform customers about potential risks. With Turkey remaining a popular destination for UK holidaymakers, experts are calling for better communication about local security situations.
Aftermath and Demands
The family is now seeking compensation and a full explanation from TUI about what security measures were in place. "We trusted TUI with our family's safety," they stated. "This experience has left us traumatised and we want to make sure no other families go through this."
Travel industry watchdogs have urged holiday companies to be more transparent about potential risks, especially in destinations with known security concerns.
