A significant IT outage has crippled Post Office services across the UK, leaving customers unable to carry out essential transactions. The disruption, which began earlier today, has affected branches nationwide, halting banking services, bill payments, and passport applications.
What Services Are Affected?
The technical failure has impacted multiple systems, including:
- Banking deposits and withdrawals
- Bill payments and top-ups
- Passport check-and-send services
- Travel money exchanges
Customer Frustration Mounts
Long queues have formed at many branches as customers attempt to complete urgent transactions. Some have reported being turned away after waiting for extended periods.
"I've been trying to pay my rent all morning," said Sarah Thompson, a frustrated customer in Manchester. "The staff are doing their best, but the system just isn't working."
Post Office Response
A Post Office spokesperson acknowledged the issue, stating: "We're aware of a systems outage affecting some of our services. Our technical teams are working urgently to resolve this matter. We apologize for any inconvenience caused."
The organization has advised customers to check their website or social media channels for updates before visiting branches.
How Long Will It Last?
At the time of reporting, there was no estimated timeframe for full service restoration. Some branches have implemented manual workarounds for basic transactions, but these are significantly slower than normal operations.
