Frasers Travel Ltd, a long-running Scottish travel firm based in Saltcoats, Ayrshire, has ceased trading after more than 40 years in business. The company stopped trading on August 18, leaving customers with existing bookings needing to take action to ensure their trips go ahead.
ABTA Advice for Affected Customers
ABTA said: “If you’ve booked travel arrangements with Frasers Travel Ltd, you should follow the specific advice set out below.”
“If you booked a holiday through Frasers Travel Ltd, the tour operator with who Frasers Travel Ltd booked your holiday will be named on your paperwork. If you booked a flight inclusive holiday, your tour operator will be named on your ATOL Certificate under 'Who is protecting your trip'.”
It went on to say: “To ensure your holiday continues as planned, you will need to contact the Credit Control Department of your Tour Operator with whom you have a contract. Your booking should continue as normal and they will now be your direct point of contact. Please ensure that you have your documentation with you as they may require information from this to assist you.”
Company Statement and History
A statement on its Facebook page on Tuesday (August 18) read: “We regret to inform you that Frasers Travel Ltd has today ceased trading. We would like to thank all our past clients for their loyalty and support. If you have an existing booking can you please email details to info@mclenancorporate.com”.
The business's Facebook page described it as: "An independent family-run agency. Established in 1986; we're here to turn your dreams and adventures into reality. From bus tours, caravans and lodges to a dreamy break by the Caribbean waters- we are guaranteed to help you plan your perfect break away."
The firm, which according to Companies House was incorporated on July 23, 1985, had a branch on Dockhead Street in Saltcoats. Google reviews of the business showed many customers used them year after year, with the company being described as “friendly” and “helpful”.
Broader Industry Context
ABTA also has a page titled "Is my money protected when I book a trip?" which gives further information on the kinds of protection consumers get if their travel firm ceases trading.
Frasers Travel is not the first travel business to cease trading this year. TS Travel Realisations Ltd and Yourtravelshop.com Ltd were both confirmed as ATOL failures this month, which can happen when a company either stops trading or becomes insolvent. Travel Bespoke Ltd and Trav Expert Limited both went out of business in May, while in January, three firms- Asiara UK Ltd, Simply Florida Travel Ltd, and Regen Central Ltd - were also confirmed by ATOL as no longer protected by their schemes.
