Shoppers at BM stores across the UK have expressed fury after the retailer introduced a controversial cashless payment policy, leaving many customers feeling excluded.
Angry shoppers took to social media to vent their frustration, with some vowing to boycott the store altogether. "No way am I shopping somewhere that refuses cash," one customer wrote.
Why the Backlash?
The move to digital-only payments has sparked concerns among those who rely on cash, including elderly shoppers and people without bank accounts. Critics argue that the policy discriminates against vulnerable groups.
BM's Justification
BM claims the shift to cashless transactions improves efficiency and hygiene. A spokesperson stated, "This change aligns with modern retail trends and ensures a smoother checkout experience."
Public Reaction
Many customers disagree, calling the decision "unfair" and "exclusionary." Some have even started petitions demanding BM reverse the policy.
Will BM reconsider? For now, shoppers must adapt—or take their business elsewhere.
