It was meant to be 24 days of luxurious skincare surprises, but for many shoppers, the premium Avant advent calendar has turned into a festive nightmare. Customers who forked out a hefty £85 for the coveted beauty countdown are reporting a catalogue of failures, from shattered glass bottles and leaking products to items that appear to be well past their best.
A Festive Countdown To Disappointment
Promising a curated selection of high-end serums, creams, and elixirs, the calendar seemed like the ultimate treat. However, upon opening the first few doors, the reality was starkly different. Social media is now flooded with images and videos from disgruntled buyers showcasing the extent of the damage.
One shopper’s video revealed a product vial swimming in a pool of its own contents, the glass housing completely smashed. Others reported receiving items with sticky residue covering the packaging, suggesting previous leakage, and some even found that crucial components were missing entirely.
'An Absolute Joke': Customers Voice Their Fury
The response from those who purchased the calendar has been one of unified anger and disappointment. Many have taken to online reviews and social platforms to express their fury, branding the product "pathetic" and "an absolute joke" for the price point.
The sentiment is clear: for a luxury brand charging premium prices, the lack of care in packaging and the state of the products received is utterly unacceptable. Customers expected a seamless unboxing experience but were instead met with a mess that has left many questioning the brand's quality control.
Seeking Answers & Refunds
Frustrated buyers are now seeking answers and resolutions from Avant. The key concerns being raised include:
- Substandard Packaging: A clear failure to protect fragile glass items during transit.
- Product Quality: Questions over whether some items are old or expired.
- Value for Money: Widespread belief that the calendar is not worth the significant investment.
Many are now pursuing refunds and returns, urging others to think twice before investing in what has been labelled a beauty blunder of the highest order. This incident serves as a stark reminder that a luxury price tag does not always guarantee a luxury experience.
