Travel insurance provider Multitrip.com has issued a security alert urging holidaymakers to take a photo of their packed suitcase before closing it. This simple step can significantly ease the process of claiming for lost or stolen belongings, according to the company.
Why a Photo Matters
The team at Multitrip.com explains: "Before closing your suitcase, take a photo of what's inside. It takes seconds and provides a useful record if you later need to claim for lost or stolen belongings." The image serves as solid visual evidence of the items you own, helping avoid the hassle of remembering every single item if luggage is lost or stolen. This accelerates the process of finding lost luggage and makes filing travel insurance claims much easier.
Additional Pre-Travel Tips
Multitrip.com also recommends keeping receipts for valuables. "This will provide vital proof for the value of items that you may be claiming for," the team says. Another crucial step is checking that your travel insurance cover matches your trip. The company advises: "Make sure your cancellation limit covers the full cost of your holiday and that your baggage limit reflects the value of your luggage and its contents. Some trips and activities, such as cruises and winter sports, may require additional cover."
Additionally, travellers should declare any pre-existing medical conditions and inform their insurance provider if their health changes before departure, including doctor visits, hospital stays, new diagnoses, or changes in medication. The team also suggests saving policy details, including the policy number, insurance provider details, and emergency assistance number, both on your phone and as a paper backup.
What to Do While Away
If an incident occurs during your trip, contact your travel insurance provider early. For medical emergencies, theft, or major travel delays, call the emergency assistance line immediately. They can guide you through next steps, from finding medical treatment to locating the nearest police station. Keep a record of the incident, noting the date, time, and location, and retain all receipts, medical reports, cancellation notices, and other paperwork. For theft or loss, obtain a police report within 24 hours if possible, as most insurers require it. If your flight is cancelled, contact the airline first, as they are generally responsible for refunds or alternative transport, and may provide meals or accommodation depending on the circumstances.
Post-Travel Claim Process
Upon returning home, claim promptly by checking your policy for time limits and submitting your claim quickly. Send all requested documents carefully, as missing information is a common cause of delays. Christian Bennett at Multitrip.com said: "If something goes wrong on your holiday, making a claim shouldn't be stressful. We work hard to resolve claims as quickly and smoothly as possible, but a few simple habits can make the process easy. Keeping receipts, taking photos before you travel and holding on to important paperwork means you'll have everything you need at your fingertips if you do need to make a claim."
