Holidaymakers are urged to take a simple photograph of their suitcase contents before closing it ahead of heading to the airport. This quick action can significantly ease the process of making an insurance claim for lost or stolen belongings, according to travel insurance provider Multitrip.com.
Photograph Your Suitcase Contents
Multitrip.com advises travellers to snap a photo of their packed suitcase before departure. The company states: "Before closing your suitcase, take a photo of what’s inside. It takes seconds and provides a useful record if you later need to claim for lost or stolen belongings." This visual evidence eliminates the need to remember every item, aiding in tracing lost luggage or filing theft claims.
Additional Pre-Travel Tips
Beyond photographing contents, Multitrip.com recommends keeping receipts for valuables to prove their value during a claim. The company also stresses checking that travel insurance covers the full cost of the holiday and baggage limit reflects the value of contents. Certain trips, such as cruises or winter sports, may require additional cover.
Travellers should declare any pre-existing medical conditions and inform their insurer of health changes before departure, including doctor visits, hospital stays, new diagnoses, or medication changes. Keeping policy details handy—both saved on a phone and a paper copy—is also advised.
What to Do If You Need to Make a Claim
While on holiday, Multitrip.com recommends contacting the travel insurance provider early, especially for medical emergencies, theft, or major delays. Keep a record of incidents, including date, time, and location, and retain all receipts, medical reports, and cancellation notices. For theft or loss, obtain a police report within 24 hours if possible. If a flight is cancelled, contact the airline first, as they are responsible for refunds or alternative transport and may provide meals or accommodation.
Upon returning home, submit claims promptly, checking policy time limits. Ensure all required documents are included, as missing information is a common cause of delays.
Christian Bennett of Multitrip.com said: "If something goes wrong on your holiday, making a claim shouldn’t be stressful. We work hard to resolve claims as quickly and smoothly as possible but a few simple habits can make the process easy. Keeping receipts, taking photos before you travel and holding on to important paperwork means you'll have everything you need at your fingertips if you do need to make a claim."
