In the face of soaring housing costs, a growing number of renters across the UK are turning to "rent now, pay later" services to manage their monthly payments. However, this financial solution comes with significant fees that are sparking widespread concern among consumer advocates.
The Rise of Rent Now, Pay Later Services
As rental prices continue to climb, services like Flex, Livble, and Affirm have emerged, offering renters the ability to split their rent into multiple instalments. This trend is particularly appealing to lower-income households and gig-economy workers, whose paychecks can be unpredictable. With rents having surged dramatically in recent years, these products promise relief by improving cash flow management.
How These Services Operate
Typically, the company pays the landlord the full rent amount when it is due, and the renter then repays the company in two or more payments over the course of the month. While this can provide short-term financial flexibility, it often comes at a high cost. Many of these services charge fees that function similarly to short-term loans, adding to the financial strain on already tight budgets.
The Hidden Costs and Fees
Consumer advocates warn that these fees can translate into effective annual percentage rates (APRs) in the triple digits. For example, one user reported paying over £33 per month in fees for a service that split a £1,850 rent payment. When calculated, this equated to an effective APR of 172% for a two-week loan of £500. Such high costs raise serious questions about whether these services alleviate financial pressure or exacerbate debt.
Case Study: A Renter's Experience
Kellen Johnson, a 44-year-old delivery driver, used Flex to split his rent payments for two years. He paid a monthly subscription fee plus a percentage of his rent, totalling more than £33 each month. Johnson acknowledged the expense but found it convenient due to his variable income. His story highlights the trade-offs renters face between immediate convenience and long-term financial health.
Broader Implications for the Rental Market
Roughly 42.5 million households in the United States are renters, with a significant portion considered "cost burdened," spending 30% or more of their income on rent. In the UK, similar trends are observed, making these services increasingly relevant. However, economists argue that such financing options do not address the root cause of affordability issues in the rental market.
Alternative Payment Methods
Other options, like paying rent with credit cards, also come with costs. Landlords often pass processing fees of 2.5% to 3.5% onto tenants, which can amount to substantial monthly charges. For instance, on a £1,500 rent, fees could range from £37.50 to £52.50, comparable to what services like Livble and Flex charge.
Consumer Warnings and Industry Practices
Mike Pierce, executive director of Protect Borrowers, advises renters to be skeptical of any financing providers partnered with landlords, especially those claiming no fees or interest. Companies like Flex report that many of their users have lower credit scores and work multiple jobs, indicating a vulnerable demographic. Meanwhile, Affirm is piloting a rent-splitting program without charging renters fees, though landlords may incur costs.
Potential Market Effects
There are concerns that widespread adoption of these payment options could lead to higher rents, as landlords might factor in tenants' cash flow rather than local market rates. This mirrors how merchants pass credit card processing costs to consumers through increased prices. Notably, Livble is owned by RealPage, which recently settled allegations related to rent inflation through algorithmic collusion.
As the use of rent now, pay later services grows, it is crucial for renters to carefully weigh the benefits against the potential for escalating debt. With housing affordability remaining a pressing issue, these financial products represent both a temporary solution and a possible pitfall in the challenging rental landscape.



