Virgin Media appears to have suffered a major outage, with thousands of people reporting issues with its TV service and broadband internet on outage-tracking website DownDetector.
Customer Complaints
One frustrated user took to X, writing: "Virgin Media TV not working. Completely pixilated. Tried to find out why. Message just says: 'Sorry, there was an issue checking your services'."
Timeline of Events
Problems with Virgin Media TV and broadband services began being reported on DownDetector shortly before 10:30am. Reports then surged at approximately 10:56am, with more than 3,150 users logging issues on the website.
As of now, Virgin Media has not yet released an official statement regarding the outage. Customers are advised to check the DownDetector page for real-time updates and to contact Virgin Media support for further assistance.
