The Department for Work and Pensions (DWP) has confirmed that five groups of individuals will not be eligible for the winter fuel payment, despite meeting the primary age criteria. Chancellor Rachel Reeves has reinstated the payment for 9 million pensioners this winter.
The winter fuel payment provides between £200 and £300 depending on personal circumstances. To qualify, individuals must be born before 22 September 1959 and earn £35,000 or less in taxable income. Payments are being made automatically throughout November and December to eligible pensioners in England and Wales.
However, five groups are excluded even if they meet the age and income criteria. These include those living in care homes, individuals entitled to certain benefits, and others based on specific circumstances. The DWP urges pensioners to be vigilant against scams, as the government will never ask for bank details to process payments.
Pensions minister Torsten Bell stated: 'From today, nine million pensioners across England and Wales will benefit from the Winter Fuel Payment hitting their bank account. Payments are being made automatically throughout November and December, so don’t worry if yours hasn’t arrived yet.'
Pensioners on low incomes can also apply for Pension Credit, worth around £4,300 annually, while those with care needs may qualify for Attendance Allowance up to £5,740 per year. For more information, contact the Winter Fuel Payment Centre if no payment is received by January 28, 2026.
