A 14-year-old girl from Holyhead, Anglesey, suffered a severe allergic reaction after using a Primark micellar water, leaving her face swollen and unrecognisable, her family has reported.
Violet Barron-Clarke was on a Christmas shopping trip with her mother Aiyeesha at the Trafford Centre in Manchester last weekend. Among their purchases was Primark's PS micellar cleansing water, which Violet used for the first time on Sunday evening. By Monday morning, her face had swollen so much that she could barely open her eyes.
The family dialled 999, and an ambulance crew administered medication to reduce the swelling. Violet has since been taking strong antihistamines prescribed by a doctor. Her mother described the ordeal as 'a scary experience' and warned others to be cautious, as her daughter had never had a similar reaction before.
A Primark spokesperson said: 'We take the safety and quality of our products very seriously and work closely with our suppliers and quality team to ensure they meet strict safety standards. All of our cosmetic products are assessed by qualified safety experts before going on sale. We're sorry to hear about the experience of this customer and are in touch with them to fully investigate this.'
