A former hotel receptionist has revealed the one mistake guests consistently make that can seriously ruin their holidays. Having worked behind the check-in desk for years, Amy Jones, now a senior travel journalist, witnessed countless guests fall into the same trap.
The Common Oversight
According to Jones, the mistake is failing to book dinner reservations at the hotel's restaurant in advance. Many guests assume that because they are staying overnight, they automatically have priority for dining slots. However, this is not the case. Hotel restaurants are often open to the public, and bookings are required just like any other eatery.
Jones recalls numerous instances where guests would arrive at the restaurant without a reservation, only to be told that all tables were fully booked, especially over weekends. This led to disappointment and frustration, with some guests blaming the reception staff for the lack of availability.
Why Planning Ahead Is Crucial
Hotels typically send multiple email reminders urging guests to make dinner reservations before their stay. Yet, many ignore these notices, expecting to dine at their preferred time without prior booking. Jones emphasizes that this applies not only to dinner but also to breakfast, lunch, and spa treatments. Even guests on spa break packages need to schedule treatment times in advance.
To avoid a ruined holiday, Jones advises travelers to plan ahead and secure all restaurant and spa bookings as early as possible. This simple step ensures a smooth and enjoyable stay, free from last-minute disappointments.
