ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
Condé Nast faces escalating tensions as Teen Vogue union members stage walkout following controversial dismissal of two staff members, sparking industry-wide debate about workers' rights in publishing.
Black Sunday wreaks havoc across college football as Miami's Mario Cristobal and Texas A&M's Jimbo Fisher face termination after disastrous seasons, signalling major programme overhauls.
US retail giant Target faces backlash after conducting mass redundancies via Zoom, with employees discovering their fate through impersonal group video calls in latest corporate misstep.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
Exclusive: The US Centers for Disease Control and Prevention faces mass firings and restructuring under new Trump administration leadership, raising concerns about political interference in public health.
In a dramatic reversal, dozens of CDC staff dismissed in a controversial 'reorganisation' have been ordered reinstated with back pay, following intervention from the Biden administration.
US federal employees report unprecedented workplace intimidation and political purges as new administration targets career civil servants in sweeping personnel overhaul.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
Exclusive: Donald Trump's allies are preparing for a potential second term with plans to fire thousands of civil servants under Schedule F, raising alarm about threats to Whitehall's political neutrality and government stability.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
Employees at the UK branch of the conservative youth group were abruptly dismissed after circulating and laughing at a clip of their US boss's unusual television appearance.
Ex-Saturday Night Live writer Devon Walker speaks out after brutal firing, revealing the shocking scale of the cast and writer purge in a candid social media quip.
NBC's legendary sketch show 'Saturday Night Live' is undergoing a dramatic cast clear-out, with fan favourites Michael Longfellow, Devon Walker, and Marcello Hernández reportedly shown the door in a major backstage overhaul.
A severe shortage of GPs and hospital doctors across the UK is triggering unprecedented NHS waiting times and risking patient safety. Exclusive insights reveal the growing crisis.
An elite London family is offering a chauffeur position requiring specific Rolls-Royce expertise. Discover the luxurious requirements and generous salary for this unique role in the capital.
Former President Donald Trump issues a powerful statement and directs American flags to be flown at half-staff nationwide to honour the victims of the tragic Minneapolis church shooting.
Ryanair intensifies its crackdown on oversized cabin bags by significantly increasing cash bonuses for staff who spot them at the gate. The new scheme aims to reduce delays and boost on-time performance.
NHS England deploys a unique team of 'people experts' to hospitals in South London to manage severe winter pressures, patient flow, and staff welfare during a major incident.
Exclusive research reveals a growing crisis as doctors, nurses, and healthcare professionals leave the NHS for private health insurance roles, lured by higher salaries and improved work-life balance.
The NSW Nurses and Midwives' Association alleges NSW Health is attempting to silence healthcare workers by restricting their online posts, raising serious concerns about workers' rights and public transparency.
An inside look at Baroness Karren Brady's most scathing boardroom critiques and how she reshaped failing businesses on The Apprentice. Discover her legendary one-liners and no-nonsense approach.
An exclusive behind-the-scenes look at the immense round-the-clock effort required to keep Scotland's busiest airport running, from runway maintenance to passenger care.
The GMB union has rejected the government's proposed 3.9% pay increase for NHS workers, branding it a 'real-terms pay cut' that fails to address the cost-of-living crisis and staff exodus.
Disturbing footage emerges of a violent altercation at a US high school where a student is seen punching a staff member before being body-slammed to the ground by another employee. The incident has sparked a major investigation and debate over school safe