ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
Christopher Scholtes, 37, discovered deceased weeks after his 2-year-old daughter Parker died in sweltering vehicle outside their Arizona home in suspected murder-suicide case.
A British man who clinically died for seven minutes shares his extraordinary journey to the afterlife, where he was reunited with his late father and experienced overwhelming peace.
Exclusive: Megan Trussell speaks out after her daughter allegedly faked her own death in an elaborate Colorado scheme, leaving the distraught mother facing unimaginable emotional turmoil.
American TikTok personality Ben Bader dies in tragic circumstances as girlfriend faces charges in connection with his death. The full story of the social media star's untimely demise.
A major police investigation is underway after a man was found dead on a vessel near one of London's most iconic landmarks, with authorities treating the death as unexplained.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
A 20-year-old bar worker at Manchester's popular Gorilla bar has been found dead in staff accommodation, with police treating the death as unexplained.
A construction worker's heart stopped for seven seconds during a workplace accident, revealing astonishing insights about what happens after death
Geordie Shore star Holly Hagan announces devastating death of her 19-year-old sister Darci-Rose in emotional social media tribute, leaving family 'broken' and 'traumatised'.
Exclusive investigation into the mysterious death of 19-year-old British student Óscar Meléndez at a Spanish nightclub, as his final haunting words to friends emerge.
A devastating incident at a British educational institution has left a staff member dead after being assaulted by a pupil, prompting serious questions about school safety protocols.
Oscar-winning actress Diane Keaton becomes latest celebrity targeted by false death rumours circulating online, with representatives confirming she's very much alive.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
A dedicated NHS theatre nurse died after being kicked in the chest by a horse during what was meant to be a pleasant family outing, an inquest has heard.
Austrian authorities are investigating the bizarre and tragic death of a woman discovered on a large, cross-shaped object in a remote ravine near the German border. The identity of the woman and the circumstances leading to her death remain a profound mys
Luigi Mangione, a Missouri inmate sentenced to death for a 2005 double murder, has died of natural causes in prison, circumventing his scheduled execution.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
The British figure skating community is in mourning after the sudden and unexplained death of 19-year-old champion skater Julia Marie Gaiser. The promising athlete passed away in her sleep, leaving family and friends devastated.
The heartbroken family of a British man who died after a fall in Magaluf is demanding answers from Spanish police, who have shockingly closed the case without a full investigation.
US conservative group Turning Point USA faces internal turmoil following the sudden death of a young staff member, raising questions about workplace culture and leadership under Charlie Kirk.
The UK Brazilian community is in mourning after the sudden death of 22-year-old social media influencer Jaqueline Barbosa Nascimento. The aspiring model was found unresponsive in a London hotel room, with friends suspecting a fatal epileptic seizure.
A coroner's inquest into the death of a 13-year-old disabled boy from Kent concludes it is 'impossible to determine' how he ingested the lethal dose of cocaine that killed him, leaving a family with unanswered questions.
The family of Oliver Pugh, a British man found dead in a Malaysian hotel room, are left with agonising unanswered questions as authorities remain tight-lipped. Exclusive details on the baffling case.
The family of Noah Presgrove, 19, has launched a wrongful death lawsuit following the controversial ruling of 'accidental death' for his mysterious case, found on a US highway on Labour Day 2023.