Royal Mail owner IDS postpones controversial delivery reforms, including scrapping Saturday second-class letters, until early 2026. This follows a £21 million Ofcom fine for missed targets. Discover the full story.
American lawmakers launch unprecedented probe into UK's Horizon IT scandal, seeking testimony from Liberal Democrat leader Sir Ed Davey about his role as former Postal Affairs Minister.
A Hopkinsville resident's routine mail collection turns into a nightmare scenario as she uncovers human remains in a delivered package, triggering major police investigation.
A Pennsylvania woman made a gruesome discovery when human remains were delivered to her home through the postal service, sparking a major investigation.
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Microsoft's cloud computing platform Azure experienced widespread service disruptions, affecting businesses and users globally with login failures and connectivity issues.
Nigel Farage announces radical plan to cut Civil Service by 140,000 positions, making it easier to dismiss officials while banning diversity initiatives in sweeping Whitehall overhaul.
Discover the clever design secret of Britain's iconic red post boxes that's been hiding in plain sight for generations - and why it's absolutely brilliant.
A UK resident received an unexpected surprise in their mailbox - a mysterious package that wasn't addressed to them, sparking curiosity and confusion about postal service protocols.
Labour Party escalates pressure on Cabinet Secretary Simon Case over undisclosed Conservative Party connections, demanding immediate investigation into potential conflicts of interest at the heart of government.
The Crown Prosecution Service is set for significant reforms after a damning report revealed systemic failures in case handling and communication with victims.
Australia's postal service confronts serious criminal allegations for reportedly failing to meet delivery standards, raising concerns about international mail services affecting British households and businesses.
Online retail giant Amazon Prime has sparked outrage after a customer service representative mocked a woman's engagement ring purchase, prompting widespread criticism and calls for better staff training.
A London waitress went viral after publicly challenging a customer who left no gratuity. The heated exchange raises questions about tipping culture in UK hospitality.
Multiple Australia Post employees rushed to hospital following suspected chemical poisoning at Melbourne mail centre, sparking emergency response and workplace safety investigation.
Ofcom imposes hefty penalty on Royal Mail after investigation reveals systematic failures in first and second class letter deliveries across the UK.
Royal Mail faces substantial financial penalty after failing to meet first and second class delivery targets for 2023-24, marking the third consecutive year of service failures.
Ofcom imposes hefty penalty on Royal Mail after investigation reveals systematic failure to meet first and second class delivery targets across UK.
Ofcom launches formal investigation into Royal Mail after it missed first and second class delivery targets, raising concerns about postal service reliability across the UK.
Royal Mail faces massive £5.6 million penalty after regulator Ofcom finds the postal service missed first and second class delivery targets for 2022-23, affecting millions of customers across the UK.
An Australia Post delivery driver's spectacular roadside outburst has taken social media by storm after he was filmed launching into an expletive-filled tirade about his working conditions.
Major Vodafone service disruption affects mobile and broadband users nationwide. Company confirms network issues and works on resolution as frustrated customers report widespread connectivity problems.
Reform UK leader Nigel Farage alleges Liberal Democrat leader Ed Davey deliberately ignored warnings about Post Office Horizon scandal while serving as postal affairs minister.
Thousands of Vodafone broadband customers are set to receive compensation following a significant service outage that left households and businesses without internet connectivity for extended periods.
Shocking investigation reveals Australia Post drivers leaving 'missed delivery' notes without attempting to knock, leaving frustrated customers empty-handed despite being home.
Australia's second-largest telecommunications provider Optus suffered a catastrophic nationwide outage, disrupting emergency services and mistakenly sending thousands of customers to voicemail during critical situations.
Exclusive investigation reveals Royal Mail's iconic London properties including Liverpool Street station and Park Lane sites face potential closure or relocation as long-term leases approach expiration, raising questions about the postal service's future
Disturbing new video evidence shows Australia's postal workers facing dangerous encounters with vehicles while performing their duties, raising serious safety concerns.
Work and Pensions Secretary Mel Stride faces backlash after suggesting civil servants should implement Tory policies 'in a way that is consistent with their objectives' in major breach of ministerial code.
Prime Minister Rishi Sunak unveils controversial mandatory national service for teenagers, facing immediate backlash from opposition and military experts who question its feasibility and funding.