Devon solicitor Toby Kippax ordered a Google Pixel 10 from John Lewis but received parcel slips instead. The retailer initially refused refund despite mounting evidence of packaging security flaws.
Brits are warned about a dangerous new scam combining unsolicited parcels and QR codes. Experts reveal how to protect your personal and financial data this shopping season.
A new report reveals a record 15 million Britons had parcel delivery issues. Discover which companies are failing and who came out on top.
A woman was left red-faced after her festive Vinted purchase arrived in an awkwardly shaped package, causing laughter at the collection counter. Read the full story and share the joy!
A Royal Mail postman enlisted a window cleaner's help to deliver a parcel through an open bedroom window when the homeowner was out. The clever solution was caught on camera and has gone viral.
New data shows 25% of Britons experienced parcel theft in 2024. Share your delivery nightmare stories as we investigate this growing epidemic.
An Essex MP demands legal change after an Amazon delivery driver entered his home uninvited. Read his shocking account and why police called it a 'civil matter'.
A seasoned Royal Mail postman shares 12 essential tips to ensure your Christmas cards and presents arrive on time. Learn the last posting dates and how to avoid the 'return to sender' pile.
UPS warns customers of potential delivery delays during peak holiday season. Discover key shipping deadlines and expert tips to ensure your Christmas gifts arrive on time.
UK retailers reveal their final ordering dates for Christmas furniture delivery. Discover which major stores are already closing orders and how to avoid disappointment.
A UPS Airbus A300 freighter crash at Louisville International Airport has triggered significant delivery disruptions, with customers warned to expect widespread delays to UK shipments.
Major shipping delays at UPS's Kentucky hub leave customers fuming as packages remain stranded for days, sparking frustration and financial losses across the supply chain.
UK shoppers are being targeted by sophisticated Royal Mail text scams. Learn how to spot these fraudulent messages and protect your personal information from cybercriminals.
An Uber Eats delivery driver in Orlando faces serious charges after allegedly assaulting a 72-year-old customer during a dispute over an undelivered milkshake, with police bodycam footage capturing the violent confrontation.
New data from Deliveroo exposes the UK's favourite comfort foods, with a surprising bagel shop dethroning traditional takeaways in the nation's delivery habits.
Food delivery giant Deliveroo announces closure of its London operations as part of global restructuring, affecting local restaurants and riders while focusing on international expansion.
Tesco announces Christmas delivery slot release dates for 2024. Discover when to book your festive grocery delivery and top tips to secure your preferred slot.
A quiet residential street was plunged into panic after a horrifying blood-stained parcel was mistakenly delivered to a family home, sparking a major police investigation into its mysterious origins.
Home Secretary Shabana Mahmood launches sweeping immigration crackdown targeting food delivery platforms, requiring stringent right-to-work checks to combat illegal employment.
Exclusive CCTV shows the moment a brazen thief steals an Amazon delivery from a family's doorstep in West Yorkshire, leaving residents horrified and police investigating.
Popular online florist Bunches faces customer fury as Valentine's Day deliveries fail and refund promises go unfulfilled. Exclusive investigation reveals mounting complaints.
Supermarket giant Tesco eliminates delivery charges for early morning slots and cuts prices across other times in major customer service overhaul.
A UK woman shares her comical encounter with an Evri delivery driver who accidentally sent her a photo of his own face instead of her parcel location, sparking viral laughter online.
A furious Evri delivery driver has been dismissed after being filmed in a heated exchange with a customer who complained about a 'chucked' parcel, raising serious concerns about delivery service standards.
Major courier services including Amazon, Yodel, FedEx and DHL face regulatory scrutiny as investigation reveals widespread delivery failures and poor customer service across UK.
Australia's postal service confronts serious criminal allegations for reportedly failing to meet delivery standards, raising concerns about international mail services affecting British households and businesses.
Exclusive footage reveals a Hermes courier casually throwing a package containing breakable items in what appears to be a blatant disregard for parcel handling protocols, sparking outrage online.
A routine food delivery took an alarming turn when Kentucky police discovered the DoorDash driver was allegedly operating under the influence of methamphetamine, leading to immediate arrest and serious charges.
Shocking CCTV footage captures a brazen package thief in Halifax swiping deliveries from residential doorsteps while homeowners are away. The incident has sparked community outrage and police warnings.
Shocking investigation reveals Australia Post drivers leaving 'missed delivery' notes without attempting to knock, leaving frustrated customers empty-handed despite being home.