A business traveller's stay turned into a nightmare when Travelodge admitted to overbooking, leaving him without a room despite a confirmed reservation. Discover the shocking details of this hospitality fail.
A family's half-term holiday was ruined after a Travelodge in Weston-super-Mare gave away their pre-paid room, despite a 250-mile journey. Their story exposes a growing customer service crisis in the budget hotel sector.
A furious family slams their holiday nightmare after being forced to stay in a 'disgusting' hotel due to overbooking, leaving them in appalling conditions.