ASOS updates returns policy - check your account now
ASOS has changed its returns policy from 6th January 2026. Shoppers with high return rates could face new charges. Check your account now to see your personal return rate.
Category : Search result: online shopping returns
Expert Guide: Five Steps to Organise Holiday Returns
Post-Christmas returns surge by up to 35%. Follow this five-step expert guide to organise your holiday returns, meet deadlines, and ensure you get your money back.
Fight Back: Your Essential UK Shopping Rights Explained
Consumer expert Martyn James reveals the common lies retailers tell to avoid refunds and your legal rights to fight back. Know your rights on returns, missing parcels and faulty goods.
Marmite Deodorant Named Most Unwanted Christmas Gift
Research by Which? reveals the UK's most disappointing festive presents, with Marmite-scented deodorant topping the list. Discover what Brits do with unwanted gifts and learn your consumer rights.
Used Pyjamas Among Most Disappointing Christmas Gifts
A Which? survey finds 21% received unwanted gifts last Christmas, including used pyjamas and rotten fruit. Discover what people did with them and your rights to return gifts.
Used Pyjamas Among Most Disappointing Christmas Gifts
A new survey reveals over a fifth of Brits received an unwanted gift last Christmas, with used pyjamas and misjudged presents like a Spurs book for a Chelsea fan causing dismay. Discover the best ways to return unsuitable gifts.
How holiday gift returns harm the environment
Post-Christmas returns create a huge environmental cost. Discover why items end up in landfill and what you can do to reduce your impact this 'Returnuary'.
Returning Christmas gifts without a receipt? Know your rights
Received an unwanted or faulty Christmas gift? Learn your UK consumer rights on returns, refunds, and what counts as proof of purchase, even without the original receipt.
Martin Lewis: Your Christmas Gift Return Rights Explained
Money Saving Expert Martin Lewis clarifies your consumer rights for returning Christmas presents. Learn the key differences between faulty and unwanted items and crucial advice for gift-givers.
Criminal migrants flee UK via £2,5k lorry smuggling ring
A Daily Mail investigation uncovers an Albanian-run network smuggling migrant fugitives to France for £2,500. The ringleader boasts of helping 50 criminals, including murderers, evade justice. Read the shocking exposé.
Council's 'sack off' High Street advice sparks backlash
Salford City Council faces criticism after advising shoppers to avoid the Christmas rush and shop online instead. Local businesses and politicians condemn the 'inappropriate' message.
Tesco's Christmas pickers reveal shoppers' hilarious orders
A Tesco 'Dotcom picker' lifts the lid on the intense, humorous world of assembling online grocery orders during the festive rush. Discover the most bizarre baskets and the reality of the job. Read the full story here.
How Online Shopping Ended My Christmas Panic
A veteran shopper's journey from high street frenzy to festive calm, exploring the guilt and liberation of modern Christmas shopping. Discover the hacks that saved December.
Joybuy's Last-Minute Christmas Deals Save Up to 64%
With a week until Christmas, Joybuy offers speedy delivery and huge savings on beauty gifts from Chanel, Hugo Boss, and more. Discover top picks for effortless last-minute shopping.
Celebrities and Shoppers Duped by AI Dress Scams
Shoppers are being tricked by AI-generated images of non-existent party dresses, with even celebrities like Melissa Joan Hart falling victim. Learn how to spot the scams and protect your wallet.
New Jersey Malls Struggle in Busy Christmas Season
Hamilton Mall and Livingston Mall in New Jersey see anemic festive foot traffic, echoing a national retail crisis. Discover why these shopping centres are failing.
Christmas 2025 Returns Policies for Major UK Retailers
Know your rights this festive season. We detail the extended Christmas returns policies for Primark, Home Bargains, B&M and The Range, including key dates and what to do without a receipt.
Christmas shopping in 60 minutes: A frantic £455 spree
A journalist attempts to buy 27 Christmas presents in just one hour on a tight budget. Discover the frantic reality of last-minute online shopping and the final surprising total.
Gang smuggled more migrants to France than UK gov deal
An illegal smuggling operation led by an Uber Eats driver moved more migrants from the UK to France than a key government returns agreement. Read the full court details.
Venezuela to Accept US Deportation Flights Despite Trump
Venezuela's Maduro government agrees to continue accepting US deportation flights, reversing a weekend suspension. Over 13,000 migrants have been returned this year.
The one change that stopped my compulsive shopping
A former compulsive shopper reveals the simple 24-hour waiting rule that transformed her finances and curbed her impulse buys. Discover how pausing before purchasing can lead to radical financial control.
Smyths Toys Christmas alert for online shoppers
Smyths Toys warns parents about its clear packaging for Click & Collect orders, potentially ruining Christmas surprises. Discover how to keep gifts secret this festive season.
Black Friday 2025: Retail Return Policies Tighten
Shoppers face stricter return policies this Black Friday. Learn how retailers are shifting to store credit and fees, and how to protect your purchases.
Retailers crack down on free returns ahead of Black Friday
UK shoppers face stricter return policies as retailers tackle £850bn returns problem. Discover how this affects your Black Friday shopping and consumer rights.
Aldi's Popular 'Kinder Bueno Dupe' Chocolate Returns
Shoppers are overjoyed as Aldi Australia brings back the beloved Choceur Liviano Hazelnut Crème, a budget-friendly favourite compared to Kinder Bueno. Find it in stores now!
Black Friday return policies tighten for 2025
Shoppers face stricter return policies this Black Friday. Discover which retailers now offer store credit instead of cash refunds and how to protect your purchases.
Labour's £20k asylum seeker bribe plan explained
Shabana Mahmood defends controversial plan to pay asylum seekers up to £20,000 to leave UK voluntarily. Could this Danish-inspired policy actually save taxpayers money?
Mahmood Considers Big Increase in Migrant Payments
Home Secretary Shabana Mahmood is considering a 'big increase' in financial incentives for migrants to return home voluntarily, defending the scheme as 'value for money' for taxpayers.
Martin Lewis reports retailers to Trading Standards
Money expert Martin Lewis has reported fashion brand Evans and restaurant chain Carluccio's to Trading Standards for misleading online returns policies. Discover your consumer rights.
Imperial Brands profits up on nicotine pouches and prices
Tobacco giant Imperial Brands reports profit growth, driven by cigarette price hikes and surging demand for oral nicotine pouches. The firm returns billions to shareholders.
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