An Aldi customer has sparked a heated online debate after exposing a major safety issue with the supermarket's trolleys. The shopper's viral post highlights a design flaw that many claim is an accident waiting to happen, forcing the retailer into a defens
Cornwall Energy, a UK gas and electricity provider, has been hit with a hefty £1.8 million penalty by regulator Ofgem for severe customer service and billing failures, leaving thousands of households in distress.
A shopper was left humiliated after being escorted from a Sports Direct store in a dispute over changing room policy. The incident, caught on camera, raises questions about consumer rights and retail staff training.
A British family's eagerly awaited trip to Disneyland Paris was abruptly cancelled after the resort invalidated their tickets, citing a 'technical error', leaving them devastated and over £1,000 out of pocket.
A Perth resident has lashed out at Australia Post after a frustrating delivery ordeal, calling the service 'utterly unacceptable' and vowing to take his business elsewhere.
A new study reveals Arby's patrons are considered some of the most difficult in the fast-food industry. Discover the surprising reasons behind the ranking.
A tradesman's brutally honest response to a customer's one-star review has sparked a heated debate online. Find out why his no-nonsense approach has divided opinions.
A Wetherspoons employee shares insider tips on how to succeed in the fast-paced world of hospitality, from handling stress to mastering customer service.
A heated argument between a builder and his client escalates into threats, with the builder vowing to bury the customer in concrete. The incident, caught on camera, has sparked outrage online.
A British Olympian was left outraged after an Italian restaurant charged her extra to remove toppings from her pizza. The bizarre incident has sparked debate over restaurant pricing policies.
Angry NAB customers report frozen accounts and inaccessible funds, sparking outrage and demands for answers. Is your money safe?
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
Discover the official rankings of the best UK banks in 2024. Find out which banks lead in customer service, digital banking, and overall satisfaction.
Tensions flared in central London as pro-trans activists and police clashed during a women's rights demonstration, sparking debates over free speech and gender identity.
Starbucks announces a bold new strategy to address one of the biggest customer complaints, aiming to enhance service speed and efficiency across its UK stores.
Iceland Foods introduces a controversial new scheme offering customers £1 for reporting shoplifters, sparking debate over retail crime prevention.
The UK's human rights watchdog has raised serious concerns over excessive police force during recent pro-Palestine demonstrations, calling for urgent reforms.
A restaurant server was left speechless after a diner handed them a list of outrageous demands. From specific seating to customised dishes, the requests have sparked debate online.
Four years after the Taliban regained control of Afghanistan, women face severe restrictions, including imprisonment for minor offences, as the regime enforces strict Islamic laws.
Retail giant Walmart has agreed to pay millions in settlements after allegations of overcharging customers. Find out how this scandal unfolded and what it means for shoppers.
A New Jersey restaurant sparked outrage after staff allegedly broke a family's table when their credit card was declined, leaving a mother and her children humiliated.
Gambia's parliament debates repealing the ban on female genital mutilation (FGM), sparking global outrage and fears of regression in women's rights.
A furious restaurant owner has revealed how one entitled customer's costly habit is draining £1,000 a week from their business. The shocking story has sparked outrage online.
A traveller shares their incredible experience with an airline's customer service team after a last-minute flight cancellation left them stranded.
National Australia Bank (NAB) has been hit with a hefty £15 million penalty for providing false information to customers. Discover the details behind this financial scandal.
Dramatic footage shows Cineworld employees stopping a film mid-screening after a customer allegedly became aggressive and refused to leave.
Air Canada is under scrutiny after a passenger with mobility issues was charged for wheelchair assistance, sparking outrage and calls for better disability policies in air travel.
A damning report highlights worsening human rights in Britain, citing rising anti-Semitic violence under Labour and growing curbs on free speech. The findings echo concerns from Donald Trump's administration.
The Trump administration has accused the UK of failing to uphold human rights standards, sparking a diplomatic row between the two allies.
Popular bakery chain Bakers Delight has left customers stunned with a surprising announcement, sparking mixed reactions across the UK.