WestJet agent assaults passenger in recording row
A WestJet agent refused boarding, tore up passes & struck a passenger who tried to record the dispute. The airline apologises after a serious internal probe.
A WestJet agent refused boarding, tore up passes & struck a passenger who tried to record the dispute. The airline apologises after a serious internal probe.
A woman faces backlash after declining to swap her premium plane seat with a family. The incident sparked debate about passenger rights and family travel etiquette. Read the full story.
Discover how to claim compensation, food, and accommodation when your flight is delayed. A holiday expert reveals the crucial timings and rules you must know.
Shocking footage shows a disruptive passenger refusing to sit down, forcing a Ryanair flight to circle Bristol and leading to a violent arrest. Read the full story.
Channel Islands carrier Blue Airlines ceases trading, grounding all flights. Thousands of passengers affected. Find out about refunds and new rescue fares from Loganair.
Channel Islands airline Blue Islands ceases trading, cancelling all flights and leaving passengers stranded. Find out about refunds and alternative travel options.
Channel Islands carrier Blue Islands suspends trading, stranding passengers. Second regional airline failure in weeks. Find out about alternative travel options and rescue fares.
United Airlines asks a judge to dismiss a lawsuit accusing it of charging extra for window seats without windows. The airline argues 'window' refers to seat position, not a view.
Ryanair's shift to digital boarding passes sees 98% passenger adoption. Discover how travellers like Beryl and Mick are adapting and what it means for fares.
A wedding photographer received a £50 compensation offer from Ryanair after his £1,500 checked bag was 'ripped to shreds'. Discover the shocking details and demand accountability.
A routine business trip turned to terror when a passenger's power bank spontaneously combusted at a Qantas business lounge, setting his trousers ablaze and triggering emergency response.
Essential guide to passenger rights during widespread airport disruptions, compensation claims, and what airlines legally owe you.
Australia's national airline Qantas has been condemned after employees were caught deliberately destroying unused sleep kits in full view of passengers, sparking outrage and environmental concerns.
Exclusive investigation reveals how UK holidaymakers are losing thousands after the sudden bankruptcy of Icelandic tour company Play Airlines, leaving desperate travellers stranded without refunds or recourse.
Shocking footage captures the moment a woman's aggressive campaign to sit with her partner leads to her removal from a packed aircraft, causing major delays and passenger outrage.
Shocking incident as holidaymaker discovers suitcase destroyed beyond repair after flight with budget carrier, sparking urgent warnings for travellers.
Australian airline Qantas cancels flights for customers who booked tickets after following the airline on social media, sparking outrage and compensation demands.
Budget airline Wizz Air announces new charges based on passenger weight and cabin baggage, sparking travel industry debate and passenger concerns.
A major British airline has collapsed into administration, resulting in mass redundancies and widespread flight cancellations, leaving passengers stranded and the travel industry reeling.
A savvy traveller's clever solution to airplane seating with children has sparked heated debate online after going viral on Reddit. Discover the controversial hack dividing parents and passengers alike.
A couple with life-threatening nut allergies were removed from a TUI flight after raising safety concerns, sparking debate about airline passenger rights and disability accommodations.
Exclusive: The Trump administration moves to block mandatory compensation for airline passengers facing lengthy delays, sparking outrage among consumer rights advocates.
Travellers face unexpected check-in fees as airport website crashes leave them unable to print boarding passes - here's how to protect yourself from these hidden costs.
Essential guide to passenger rights when flying with Eastern Airways. Discover compensation entitlements, rerouting options, and what to do when flights are cancelled or delayed.
A major British airline faces imminent administration, putting thousands of passengers' travel plans at risk. Urgent warning issued for travellers with upcoming bookings.
Exclusive investigation reveals how a Delta Airlines passenger was subjected to racist remarks through the airline's 'So You' messaging system, raising serious questions about discrimination in air travel.
Uber drivers across Britain are rejecting passengers deemed 'too heavy' in a controversial new trend that's sparking debate about discrimination and passenger rights.
A major IT system failure at Alaska Airlines caused significant disruption across the US, grounding flights and leaving passengers stranded at airports nationwide.
Major airline operations thrown into disarray as incorrect seat cleaning procedures force mass flight cancellations, leaving passengers stranded and demanding answers.
An EasyJet traveller shares shocking photos of their airline meal, sparking debate about the quality of budget airline food and passenger expectations.