Australian competition watchdog secures compensation for customers over Microsoft's controversial AI subscription pricing model for Copilot, marking a landmark consumer protection case.
A devoted Formula 1 enthusiast from Kent lost thousands in an elaborate ticket fraud ahead of the British Grand Prix, exposing the dark side of motorsport ticket hunting.
Exclusive investigation reveals how UK holidaymakers are losing thousands after the sudden bankruptcy of Icelandic tour company Play Airlines, leaving desperate travellers stranded without refunds or recourse.
Discover how UK train passengers can turn travel frustration into financial compensation. Learn the secret rules rail companies don't advertise and claim what you're owed for delays and cancellations.
Liam Gallagher's Melbourne concert ended abruptly as the former Oasis frontman cut his performance short following persistent sound problems, leaving fans disappointed and demanding refunds.
Ofgem uncovers massive energy credit scandal with 2 million customers owed refunds from old accounts. Discover if you're due money and how to claim your share of £240 million.
Shocking court case reveals Liverpool FC employees allegedly conspired with ticket touts in sophisticated fraud operation, selling thousands of pounds worth of tickets through secondary markets.
Furious festival-goers slam Cardiff's Halloween event as 'disorganised chaos' with massive queues, overcrowding, and disappointed families left demanding compensation.
Frustrated British music lovers are finding it cheaper to fly to European concerts than pay UK ticket prices, with fans sharing their cost-cutting strategies for seeing major artists.
A major British airline faces imminent administration, putting thousands of passengers' travel plans at risk. Urgent warning issued for travellers with upcoming bookings.
Exclusive insider guide reveals the little-known rights and compensation schemes that could put hundreds of pounds back in commuters' pockets after train disruptions.
Exclusive investigation reveals why BNPL holiday bookings could leave travellers stranded and struggling for refunds when trips go wrong.
Tech giant Microsoft confronts potential multi-million dollar penalties in Australia following accusations of misleading millions of customers about their rights to refunds and remedies.
Popular online florist Bunches faces customer fury as Valentine's Day deliveries fail and refund promises go unfulfilled. Exclusive investigation reveals mounting complaints.
Discover the little-known banking regulation that allows UK consumers to claim hundreds of pounds in compensation for unfair charges and poor service from their banks.
Exclusive: Southport CAMHS mental health service warns of sophisticated fraud operation preying on young Swift fans, with police launching investigation into the disturbing case.
Portuguese authorities have dismantled one of the largest ticket touting operations ever uncovered in European football, arresting 12 suspects in a major crackdown on illegal ticket reselling that targeted FC Porto matches.
UEFA orders Maccabi Tel Aviv to host European fixture in empty stadium over security concerns, leaving thousands of fans disappointed and raising questions about football safety protocols.
Popular travel agency Travel Time ceases trading, leaving customers with cancelled holidays and urgent warnings issued about future bookings.
R&B legends Brandy and Monica's highly anticipated 'Boy Is Mine' reunion tour faces turmoil as their Chicago performance gets abruptly cancelled, leaving ticket-holders furious and seeking compensation.
Angry guests left stranded and out of pocket after boutique hotel unexpectedly shuts its doors, with one couple losing their £1,200 anniversary celebration.
Furious spectators are being hit with unexpected 'aisle seat' fees when they need to leave their seats during major sporting and entertainment events across Australia.
Thousands of England supporters encountered technical chaos as FIFA's ticket portal collapsed during World Cup 2026 sales, leaving fans frustrated and ticketless despite queuing for hours.
Nationwide Building Society warns customers about duplicate payments issue affecting thousands - here's what you need to know and how to check if you're affected.
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Major UK water suppliers including Southern Water and Anglian Water are under investigation by the Competition and Markets Authority for potentially overcharging customers by hundreds of millions.
Regulator Ofwat proposes cutting water company profits by £70 per household, targeting underperforming firms like Southern Water and Thames Water in major industry shake-up.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
Ryanair cancels 600 flights across Europe due to French air traffic control strikes, disrupting thousands of British travellers' holiday plans. Find out which routes are affected and your passenger rights.
Irish pop sensation CMAT has abruptly cancelled her entire UK tour, leaving devastated fans in the lurch just weeks before shows were set to begin.