Jet2 crowned UK's most reliable airline
Jet2 soars above competitors as the UK's most dependable airline, while Wizz Air faces turbulence in latest aviation reliability rankings.
Jet2 soars above competitors as the UK's most dependable airline, while Wizz Air faces turbulence in latest aviation reliability rankings.
Exclusive: The Trump administration moves to block mandatory compensation for airline passengers facing lengthy delays, sparking outrage among consumer rights advocates.
Former easyJet staff reveal shocking requirement to purchase retired uniforms for school events and family occasions, sparking outrage across the aviation industry.
A major British airline faces imminent administration, putting thousands of passengers' travel plans at risk. Urgent warning issued for travellers with upcoming bookings.
Exclusive insider guide reveals the little-known rights and compensation schemes that could put hundreds of pounds back in commuters' pockets after train disruptions.
Exclusive investigation reveals why BNPL holiday bookings could leave travellers stranded and struggling for refunds when trips go wrong.
Tech giant Microsoft confronts potential multi-million dollar penalties in Australia following accusations of misleading millions of customers about their rights to refunds and remedies.
Popular online florist Bunches faces customer fury as Valentine's Day deliveries fail and refund promises go unfulfilled. Exclusive investigation reveals mounting complaints.
Ryanair announces revolutionary ticket flexibility allowing customers to re-use cancelled flight credits for future travel bookings in significant customer service enhancement.
Discover the little-known banking regulation that allows UK consumers to claim hundreds of pounds in compensation for unfair charges and poor service from their banks.
European aviation giant Lufthansa claims top honours at the World Travel Awards, beating global competitors to secure the coveted title of World's Best Airline for 2024.
A grieving family's holiday nightmare as Ryanair denies transporting their stillborn baby's remains from Spain to the UK, sparking outrage and calls for policy reform.
A British traveller with a life-threatening nut allergy reveals his horror experience aboard Qatar Airways, warning fellow passengers about airline food safety protocols and demanding better protection for allergy sufferers.
UEFA orders Maccabi Tel Aviv to host European fixture in empty stadium over security concerns, leaving thousands of fans disappointed and raising questions about football safety protocols.
Popular travel agency Travel Time ceases trading, leaving customers with cancelled holidays and urgent warnings issued about future bookings.
R&B legends Brandy and Monica's highly anticipated 'Boy Is Mine' reunion tour faces turmoil as their Chicago performance gets abruptly cancelled, leaving ticket-holders furious and seeking compensation.
TV star Julia Morris reveals shocking treatment by Australian airline staff, sparking outrage and calls for better passenger rights in the aviation industry.
Exclusive investigation reveals how major airlines classify pets as cargo rather than passengers, sparking animal welfare concerns and calls for regulatory reform.
Angry guests left stranded and out of pocket after boutique hotel unexpectedly shuts its doors, with one couple losing their £1,200 anniversary celebration.
Nationwide Building Society warns customers about duplicate payments issue affecting thousands - here's what you need to know and how to check if you're affected.
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
A British mother's dream holiday to Canada turned into a travel nightmare after her family was barred from boarding their flight due to a simple name discrepancy on her toddler's ticket.
Budget airline Wizz Air unveils revolutionary new seating option offering significantly more legroom and comfort at competitive prices, transforming the economy flight experience.
Discover which airline has been crowned the world's best economy class, featuring revolutionary seats and gourmet meals that are transforming budget air travel.
Major UK water suppliers including Southern Water and Anglian Water are under investigation by the Competition and Markets Authority for potentially overcharging customers by hundreds of millions.
Regulator Ofwat proposes cutting water company profits by £70 per household, targeting underperforming firms like Southern Water and Thames Water in major industry shake-up.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
A major US airline is revolutionising air travel by removing bag sizers from boarding gates, promising faster boarding and less passenger stress in a bold new policy shift.
A British traveller's dream trip to Japan turned into an unexpected global tour after a booking error added over 1,000 extra miles to his journey. Discover how his direct flight became a multi-stop marathon across Europe.
Exclusive analysis reveals how Spirit Airlines' financial turmoil and new fee structures could impact transatlantic travel and create opportunities for UK carriers.