WestJet agent assaults passenger in recording row
A WestJet agent refused boarding, tore up passes & struck a passenger who tried to record the dispute. The airline apologises after a serious internal probe.
Category : Search result: customer compensation
Car finance compensation deadline moved to May 2026
Millions of UK drivers could claim up to £700 as the FCA accelerates its car finance compensation scheme. Find out if you're eligible and how to claim for free.
Tesla Faces Norwegian Court Over Customer Compensation
Electric vehicle giant Tesla finds itself in legal turmoil in Norway as customers demand compensation over performance limitations in their vehicles, sparking a major consumer rights confrontation.
Claim Cash for Delayed Trains - Your Rights Revealed
Discover how UK train passengers can turn travel frustration into financial compensation. Learn the secret rules rail companies don't advertise and claim what you're owed for delays and cancellations.
UK Banking Crisis: Customers Report Empty Accounts
Thousands of British banking customers face financial chaos as Santander, Barclays and Halifax experience severe technical failures causing accounts to show zero balances and disappearing transactions.
Trump blocks mandatory airline delay compensation
Exclusive: The Trump administration moves to block mandatory compensation for airline passengers facing lengthy delays, sparking outrage among consumer rights advocates.
NHS COVID vaccine fraud: £40m stolen in compensation scam
Exclusive investigation reveals how criminal gangs exploited NHS COVID vaccine schemes, stealing up to £40 million through fraudulent claims while legitimate victims struggle for compensation.
Vodafone Compensation After Major Network Outage
Millions of Vodafone customers are set to receive compensation following a widespread network failure that disrupted mobile services across the UK for hours.
Lloyds adds £800m to car finance compensation pot
Lloyds Banking Group faces mounting costs as it allocates another £800 million to cover compensation for historical motor finance commission claims, bringing total provisions to a staggering £2 billion.
Car Finance Compensation: Millions Could Claim Payout
Drivers across Britain may be owed thousands in car finance compensation following a major FCA investigation into hidden commission arrangements. Learn how to check if you're affected.
Japanese restaurant owner fights customer abuse in landmark case
A landmark case in Japan sees a restaurant owner take legal action against abusive customers, challenging the country's deep-rooted service culture where customer misconduct often goes unpunished.
Car Finance Scandal: Millions Due Compensation Payouts
British drivers mis-sold car finance agreements could receive thousands in compensation as FCA investigation reveals widespread commission misconduct.
Energy firm to pay £2,000 compensation to customers
Major energy supplier announces automatic £2,000 payments to thousands of customers after billing errors - find out if you're affected and what you need to do.
NZ compensates Samoa for 2012 ferry disaster
In a landmark move, New Zealand offers a formal apology and NZ$12.7 million compensation to Samoa for the 2012 ferry sinking that claimed five lives, marking a significant moment in Pacific diplomacy.
Virgin Media refunds thousands after billing error
Virgin Media issues automatic refunds and bill credits after billing error affects thousands of UK customers - here's what you need to know
Water firms to pay £194 to millions after failure
Thames Water and other major suppliers are forced to pay £194 to customers after missing key performance targets on sewage, supply, and pollution. Find out if you're due compensation.
Ombudsman Slams Home Office Over Windrush Claimant Neglect
The Parliamentary and Health Service Ombudsman has issued a damning report condemning Home Office officials for their 'unacceptable' handling of a Windrush claimant's case while she was terminally ill, demanding urgent improvements to prevent further inju
Royal Mail Fury: Dead Ladybirds and Ruined Wedding Suits
Outraged customers are demanding answers from Royal Mail after a catastrophic delivery failure left packages containing dead insects, mouldy food, and ruined wedding attire. The service has been branded an 'absolute disgrace'.
Ryanair Flight Cancellation: How I Won £400 Compensation
A Ryanair passenger's nightmare flight cancellation turned into a £400 victory. This definitive guide reveals the step-by-step process to claim what you're owed under UK261 regulations. Discover how to fight back against airline delays and cancellations.
Customer's wig shop rampage over refund refusal caught on CCTV
A furious customer at a Birmingham wig shop launched a violent rampage, throwing displays and threatening staff after being refused a refund, in a shocking incident caught on CCTV.
Cracker Barrel backlash over new logo and simplified menu
Iconic US restaurant chain Cracker Barrel sparks customer fury with a controversial new logo and a simplified menu, as loyal patrons accuse the brand of abandoning its heritage.
Luxury Nanny Agency in 'Disgusting' Baby Bottle Scandal
An exclusive investigation into a luxury London nanny agency, Celina, reveals shocking customer complaints over stained baby milk bottles, unprofessional conduct, and a refusal to refund. Discover the full story of a parent's nightmare.
Nationwide Security Breach: Urgent Alert for Savers
Nationwide Building Society issues critical warning to thousands of savers after customer data is exposed in a third-party provider breach. Here's what you need to know and do to protect your money.
£1,200 Coat Ruined in Restaurant Sparks Viral Debate
A woman's expensive coat was ruined by food stains at a restaurant, igniting a fierce online debate about responsibility and etiquette. Discover the viral story that has everyone talking.
Olive Garden diner's portion size complaint sparks fury
A viral social media post from a disgruntled Olive Garden customer has ignited a fiery online debate about restaurant portion sizes, value for money, and customer expectations in the UK's competitive casual dining scene.
Evri driver fakes 'struggling mum' note for failed delivery
A delivery driver for Evri has been caught in a shocking act of deception after fabricating a note from a 'struggling mum' to excuse the failed delivery of a 92-year-old's vital medical supplies.
Aussies win massive fight against McDonald's over surcharge
Australian consumers have won a significant battle against fast-food giant McDonald's, forcing a major reversal on a controversial surcharge policy for its breakfast menu, in a campaign hailed as a 'huge win' for customer power.
London Cafe's Laptop Ban Ignites Remote Work Debate
A London cafe's ban on laptop users during peak hours ignites a fierce national conversation about the future of remote work etiquette, customer rights, and the survival of small businesses.
British Gas removes customer credit buffer, sparks fury
British Gas faces a storm of criticism after quietly removing a crucial payment buffer for thousands of customers, leaving many struggling to pay their energy bills. Find out if you're affected.
M&S issuing £15 vouchers to shoppers - claim yours now
Marks & Spencer is dishing out free £15 vouchers to customers who faced long queues or poor service. Here's how to check if you're eligible and claim your compensation.
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