Two former OnlyFans users have filed a class-action lawsuit against the subscription platform, alleging they were defrauded by creators who employed agencies to impersonate models in direct messages and video clips. The plaintiffs, M. Brunner and J. Fry from Illinois, claim they would not have subscribed or would have paid reduced fees had they known they were communicating with agency 'chatters' rather than the creators themselves.
According to the complaint, the users grew suspicious after receiving messages that contained contradictory information or errors. One plaintiff noted that a single person would struggle to send content directly to 700,000 fans. The lawsuit targets OnlyFans' parent companies, Fenix International Limited and Fenix Internet LLC, for allegedly allowing this practice to continue.
The plaintiffs have not provided proof that they were speaking to agency chatters, but they argue that OnlyFans enriches itself by participating in the deception, frustrating the agreed purposes of the contract. This case follows a similar 2021 lawsuit against Unruly Agency and comes after five separate class-action complaints filed last July over 'chatter scams', with a trial set for 2027.
OnlyFans has not yet responded to requests for comment. However, a company spokesperson previously stated that any third party a creator works with does not act on behalf of OnlyFans. The spokesperson noted that creators may choose to work with photographers, videographers, talent managers, and agencies to monetise their content.



