Thousands of National Lottery players across the UK were left frustrated today as the official app experienced a major outage, preventing users from checking tickets or claiming prizes.
The technical issues, which began in the early afternoon, sparked a wave of complaints on social media as anxious players wondered if they'd missed out on potential wins.
What's happening with the National Lottery app?
According to reports, the app displays an error message when users attempt to log in or scan tickets. The problems appear to be affecting both iOS and Android versions of the application.
A Camelot spokesperson acknowledged the issues, stating: "We're aware of problems with the National Lottery app and our team is working hard to resolve them. We apologise for any inconvenience caused."
Alternative ways to check tickets
While the app remains unavailable, players can still:
- Check results on the National Lottery website
- Visit authorised retailers to scan physical tickets
- Tune into the live draw on TV or online
The outage comes at a particularly inconvenient time, with tonight's Lotto draw offering an estimated £4 million jackpot.
How long will the app be down?
Camelot has not provided a specific timeline for when full service will be restored. Tech experts suggest the problems could be related to server overload or a failed system update.
This isn't the first time the National Lottery app has experienced technical difficulties. Similar outages occurred in 2021 and 2022, leaving players unable to access their accounts for several hours.
For now, lottery enthusiasts are advised to keep their tickets safe and check back later when the app is functioning normally again.
