Artificial intelligence is transforming workplace surveillance, enabling systems to process vast volumes of data and provide minute-by-minute accounts of employee activity and productivity.
From output targets to bossware
Workers have always been monitored by their bosses, first through output targets and then via computer software labelled 'bossware'. Now, AI is expanding the capabilities of these systems, according to UK technology editor Robert Booth, speaking to Ian Sample on the Science Weekly podcast.
Which sectors are adopting AI monitoring?
Booth explains which sectors are adopting this approach and why they are doing it. The technology can track activity in real time, offering detailed insights into how employees spend their working hours.
The counterproductive potential
However, the adoption of AI surveillance could end up being counterproductive. The detailed tracking may have unintended consequences for worker morale and productivity, raising questions about the long-term effectiveness of such systems.
