The Department for Work and Pensions (DWP) has reportedly delayed the full rollout of an online application system for Personal Independence Payments (PIP), which was expected to speed up claims. The system, trialled since January 2022, was set to be available across England, Wales and Northern Ireland in 2024, but now faces a delay of up to 'several years', according to The Sun.
Currently, only around 60 people per day can apply online in select locations. The DWP has been contacted for comment, but a spokesperson stated: 'Championing the rights of disabled people is at the heart of this government, and their views and voices will inform our proposals to reform the health and disability benefits system in the Spring.'
PIP is awarded to those with illness, disability or mental health conditions needing help with daily activities. The current application process takes around 20 weeks for a decision. Claimants can still apply by phone or post, even after the online system is fully functional.
PIP has two components: daily living (£72.65 or £108.55 per week) and mobility (£28.70 or £75.75 per week). Those qualifying for higher rates receive up to £737.20 every four weeks. Most claimants undergo an assessment, scoring points for each component. Standard rates require 8–11 points, higher rates 12+ points. Terminally ill claimants are exempt from assessment and can receive payments weekly.
PIP claims typically last one to ten years before review. Claimants must be aged 16 or over, and once reaching state pension age, they usually claim Attendance Allowance instead, unless they were eligible for PIP in the last 12 months.
