North Tyneside Council has apologised after thousands of recycling bin collections were missed across the area last Thursday and Friday. Approximately 3,500 homes were affected by the disruption.
Missed collections and resident response
The local authority took to Facebook late last week and again today to apologise for the uncollected bins, reassuring residents that work is underway to resolve the situation. Locals in High Farm, Hadrian Lodge, and parts of Benton were told they could experience some disruption to collections on August 20, with Fallow Par, Wallsend, also identified as a problem area by the next day.
Via its Facebook page, North Tyneside Council said: “We apologise for any inconvenience and really appreciate your patience while we catch up.”
One resident and Facebook commentator stated, “What was wrong with today? What’s wrong with tomorrow? My bin is full to the top and sat outside.”
Council response and context
North Tyneside Council’s director of environment, Samantha Dand, said: “We’re sorry for the disruption to recycling collections last week. The council experienced unforeseen operational pressures, which affected collections in High Farm, Hadrian Lodge and East Benton, impacting approximately 3,500 homes.
“To put this in context, the council completes more than 100,000 fortnightly recycling collections, and the vast majority were carried out as planned. We acted quickly to minimise disruption and, importantly, all missed bins were collected by Monday. We apologise again for any inconvenience caused and thank residents for their patience and understanding.”
Food waste collections rollout
As of August 17, the phased rollout of food waste collections began in North Tyneside. The exact start dates and locations for each phase will be confirmed with residents in advance. The service is part of the government’s ‘Simpler Recycling Reforms’.
