The BBC's acclaimed documentary series Ambulance is set to return for its 16th series, with a new episode airing tonight (Wednesday, March 11) at 9pm on BBC One. The series offers an unprecedented look at the daily operations of ambulance services across the UK, from high-pressure control rooms to paramedics on the front line.
Tonight's episode focuses on Yorkshire's Ambulance Service, featuring a persistent and abusive caller who causes major disruption. Crewmates Sarah and Louise are shaken after being attacked by a patient having a seizure. The episode also sees a category 1 patient left waiting for help after a major road closure, and police called for emergency backup when a patient becomes physically abusive.
The series has been widely praised by viewers, with some calling it the "best show" they have ever watched and a "cinematic masterpiece." One fan described it as "the best reality documentary... hands down," noting it includes drama, comedy, thriller, and horror, all rooted in real-life emergencies.
A BBC synopsis reveals that control room staff face a dark and difficult night, with call handlers dealing with a persistent 999 caller blocking lines for those genuinely in need. The episode demonstrates a different side of the ambulance service as crews face hostility while caring for the most vulnerable patients.
Ambulance first aired in 2016 and has become a firm favourite among BBC viewers. The new episode will also be available to stream on BBC iPlayer shortly after broadcast.
