Thousands of passengers across UK airports are facing significant disruptions, with many experiencing lengthy delays and cancellations. However, despite the chaos, most travellers won't be eligible for compensation due to strict regulations.
What's Causing the Airport Chaos?
Several factors have contributed to the current travel turmoil, including staff shortages, technical issues, and adverse weather conditions. Major hubs like Heathrow, Gatwick, and Manchester have reported severe delays, leaving passengers frustrated.
Why Passengers Aren't Entitled to Compensation
Under UK and EU regulations, airlines are only required to compensate passengers if delays or cancellations are within their control. Issues like air traffic control failures, extreme weather, or security threats are considered "extraordinary circumstances," exempting carriers from payouts.
What You Can Do
- Check your rights: Review the UK261 regulations to understand if your situation qualifies for compensation.
- Keep receipts: Airlines may still be required to cover meals and accommodation during extended delays.
- Contact your airline: Always communicate directly with your carrier for updates and assistance.
Experts advise travellers to arrive early, monitor flight statuses, and consider travel insurance for additional protection against unforeseen disruptions.
