Uber has unveiled a set of new safety features designed to better protect female passengers across the UK. The ride-hailing giant is rolling out enhanced measures, including real-time trip tracking and stricter driver verification, in response to growing concerns over passenger safety.
Key Safety Upgrades
The new features include:
- Real-time trip monitoring: Passengers can now share their journey details with trusted contacts, who can track the ride in real time.
- Enhanced driver checks: Uber is implementing more rigorous background screenings and identity verification for drivers.
- Emergency assistance: A dedicated in-app emergency button will connect riders directly to local authorities if needed.
Addressing Safety Concerns
These changes come after increasing reports of safety incidents involving female passengers. Uber has faced criticism in the past for not doing enough to protect riders, particularly women travelling alone at night.
"We recognise our responsibility to ensure every journey is safe," said an Uber spokesperson. "These new measures reflect our commitment to passenger protection, especially for vulnerable groups."
Industry-Wide Impact
The move could set a new standard for ride-hailing services in the UK, putting pressure on competitors to match Uber's safety protocols. Transport experts suggest these innovations might lead to wider regulatory changes in the industry.
Women's safety advocates have welcomed the changes but emphasise that more needs to be done to address systemic issues in the transport sector.
