Toyota has been forced to issue a significant recall for thousands of its vehicles in the UK after a dangerous software malfunction was discovered. The fault, which affects the popular Highlander SUV and Corolla models, can cause the central touchscreen to suddenly go blank, potentially putting drivers at risk.
The issue centres on a software error within the 'multimedia system'. Without warning, the screen can freeze or turn completely black, cutting off access to vital functions.
What Functions Are Lost?
This isn't just an inconvenience; it's a serious safety concern. When the screen fails, drivers instantly lose:
- The Reversing Camera Display: Severely limiting rear visibility and increasing the risk of an accident while manoeuvring.
- Climate Control Adjustments: The inability to demist windows, especially in cold or wet weather, can dangerously obscure a driver's view of the road.
- HVAC Settings: Passengers, including the very young or elderly, could be exposed to uncomfortably hot or cold conditions for the duration of a journey.
Which Models Are Affected?
The Vehicle Safety Branch of the DVSA has confirmed the recall impacts specific models:
- Toyota Highlander (2020-2022): Approximately 18,000 of these SUVs in the UK require urgent attention.
- Toyota Corolla (2020-2022): Certain models within this date range are also affected, though exact numbers for the Corolla have not been specified in the latest alert.
Owners of these vehicles are being urged not to ignore official communication from Toyota.
What Should You Do?
Toyota will directly contact registered keepers of the affected vehicles. The solution involves a straightforward software update, which will be performed completely free of charge at authorised Toyota dealerships across the country.
If you own a 2020-2022 Highlander or Corolla and have not yet been contacted, or if you are concerned your vehicle might be affected, you can proactively check your car's status using Toyota's official online recall portal or by contacting your local dealership directly with your Vehicle Identification Number (VIN).
This recall underscores the growing complexities of modern vehicle software and the critical importance of ensuring all electronic systems function correctly for driver and passenger safety.
