A mother has been left with painful burns after a scalding hot meal spilled onto her leg during a Ryanair flight. The incident, which occurred mid-air, has raised serious concerns about passenger safety and airline procedures.
The woman, who was travelling with her children, described how the tray of spaghetti bolognese slipped from the flight attendant's hands and landed on her lap. "The pain was unbearable," she said. "I immediately felt my skin burning."
Passenger Demands Accountability
The victim claims that Ryanair staff failed to provide adequate medical assistance following the incident. "They handed me a few wet wipes and that was it," she explained. "I had to wait until landing to receive proper treatment."
Medical professionals later confirmed she had suffered second-degree burns, requiring ongoing treatment. Photographs of the injuries show significant blistering and redness on her thigh.
Ryanair's Response
When contacted for comment, a Ryanair spokesperson stated: "We're aware of this isolated incident and have contacted the passenger directly to address their concerns."
However, the airline's response has done little to calm growing criticism about their handling of in-flight emergencies. Aviation safety experts suggest this case highlights the need for better crew training and improved meal service protocols.
Broader Implications for Airline Safety
This incident comes amid increasing scrutiny of budget airline practices. Consumer rights advocates argue that cost-cutting measures may be compromising passenger welfare.
"Hot meals at 30,000 feet pose unique risks," noted one aviation safety consultant. "Airlines must ensure their serving procedures prioritise customer safety over speed and convenience."
The injured passenger is considering legal action while recovering from her injuries. "This shouldn't happen to anyone else," she said. "I want Ryanair to take responsibility and change their procedures."
