A Qantas flight bound for Sydney from Bangkok was thrown into chaos after a passenger's passport was left behind, causing a lengthy delay and leaving travellers stranded.
The incident occurred at Suvarnabhumi Airport in Thailand, where Flight QF24 was scheduled to depart. According to reports, a passenger had accidentally left their passport at immigration control, forcing the airline to retrieve the document before take-off.
Frustration Mounts
Passengers onboard the flight expressed their frustration as the delay stretched for hours. Many took to social media to vent their anger, with some describing the situation as "a complete mess".
One traveller tweeted: "Stuck on the tarmac in Bangkok because someone forgot their passport. Qantas, sort it out!"
Airline Response
Qantas later issued a statement apologising for the inconvenience and explaining that the delay was necessary to ensure all passengers had the correct documentation for the flight.
"We understand how frustrating delays can be, and we sincerely apologise to our customers for the inconvenience," a spokesperson said. "Safety and compliance are our top priorities, and we appreciate everyone's patience."
Travel Woes Continue
This incident adds to a growing list of travel disruptions affecting airlines worldwide, as the industry struggles to cope with post-pandemic demand and staffing shortages.
Passengers are advised to arrive at airports well in advance and double-check they have all necessary documents to avoid similar situations.
