Typhoon Ragasa: Your Rights If Your Flight or Holiday Is Cancelled
Typhoon Ragasa: Your Rights If Your Flight or Holiday Is Cancelled

Tens of thousands of passengers face stranding as Typhoon Ragasa grounds hundreds of flights across east Asia, including intercontinental connections to and from Europe. The rights of affected travellers depend on the airline and the journey's origin.

For flights from Europe to Hong Kong or via mainland China to Australasia, UK and EU air passengers' rights rules apply. If the airline cancels, it must provide an alternative route at no extra cost, plus accommodation and meals if an overnight wait is required.

However, these protections only cover UK/European airlines flying from outside Europe. For non-European carriers such as Cathay Pacific, there is no such obligation, though airlines may offer support. Travel insurance may also help.

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If you booked a package holiday from a UK or European firm, the tour operator must look after you if part of the holiday cannot be delivered. If the holiday is cancelled entirely due to the typhoon, you are entitled to a full refund.

For separate bookings, such as accommodation or activities, you should discuss a refund or postponement with the supplier. Airbnb's 'Major Disruptive Events Policy' may apply, allowing cancellations with refunds or travel credit. Travel insurance may also cover lost bookings.

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