Jet2 has reminded passengers to inspect their luggage for damage immediately upon arrival and report any issues before leaving the airport. The airline warns that claims cannot be processed once travellers have exited the baggage reclaim area.
On its website, Jet2 advises customers to label each bag with their name, flight number, and phone number to help identify their luggage. The airline also cautions that many suitcases look alike and urges passengers to check the name on the baggage tag before taking a bag.
Jet2 recommends using strong, hard-sided suitcases to withstand normal handling, noting that soft cases, handles, wheels, and locks can be vulnerable to damage. The airline also reminds travellers to contact the Jet2.com team or handling agents immediately if baggage is damaged or missing, to complete a Property Irregularity Report Form.