Ryanair has issued a three-word response to a passenger who complained about booking a window seat that turned out to have no window. The seat in question, 11A on some of the airline's Boeing 737-800 aircraft, is notorious for lacking a window or having a severely obstructed view due to the positioning of the cabin air conditioning system.
The passenger filmed himself sitting in seat 11A, gesturing towards the blank wall, and posted the video on TikTok with the caption: 'POV why didn't Ryanair warn me about seat 11A'. Ryanair responded by splicing the footage with a clip of a plane with cartoon eyes, accompanied by a voiceover stating: 'We did.' The airline then showed screenshots from the booking process that clearly state: 'This seat has no window.'
Ryanair's three-word advice to the passenger was: 'Take a nap.' In the caption, the airline joked: 'entertain yourself idk [I don't know].' The response drew mixed reactions on TikTok, with some users praising the airline's 'sassiness' and others noting the low cost of flights as justification.
Seats 11A and 11F on Ryanair's Boeing 737-800s are widely known as 'windowless' despite being situated where windows would normally be expected. The airline operates a fleet of over 600 aircraft, mostly Boeing 737s, and serves around 230 airports across Europe and beyond.
