The Body Shop Announces Major Store Closures and Administration in UK Shakeup
The Body Shop enters administration with major store closures

In a dramatic development for Britain's retail landscape, The Body Shop has confirmed it will enter administration, putting nearly half of its 198 UK stores at risk of closure. The iconic beauty chain, founded in 1976, is undertaking a radical restructuring that could see hundreds of jobs disappear from high streets across the country.

Administration Process Begins

FRP Advisory has been appointed as administrator for the UK business, with seven stores immediately ceasing operations. The affected locations include four branches in London and stores in key shopping destinations across England and Wales.

The administration will primarily impact The Body Shop's physical retail presence while the company maintains its online operations and international franchises. This strategic shift reflects the changing shopping habits of British consumers and the ongoing challenges facing traditional brick-and-mortar retailers.

Immediate Store Closures

Seven locations have already shut their doors permanently:

  • Surrey's Ashford Town Centre
  • Bristol's The Mall at Cribbs Causeway
  • Nuneaton, Warwickshire
  • London's Oxford Street East
  • Canary Wharf
  • Cheapside
  • Two locations within London terminals

Rescue Plan and Future Strategy

The restructuring represents a decisive move by German private equity firm Aurelius, which acquired The Body Shop last November for £207 million. The new owners are implementing what they describe as a "rescue plan" to stabilise the business and position it for future growth.

Administrators emphasise that The Body Shop will continue trading during this period, with gift cards and vouchers remaining valid for purchases. However, they've suspended the popular 'Love Your Body' loyalty scheme, indicating significant changes to customer engagement strategies.

Industry Context and Challenges

The Body Shop's struggles mirror wider difficulties in the UK retail sector, where rising operational costs, changing consumer behaviour, and increased competition have created a perfect storm for traditional retailers.

Despite these challenges, The Body Shop remains one of Britain's most recognised beauty brands, celebrated for its ethical stance and cruelty-free products since its founding by Anita Roddick.

The coming weeks will be crucial for determining the final shape of The Body Shop's UK presence and the fate of its remaining stores and employees.