Newbank Garden Centre in Radcliffe has secured planning permission from Bury council for a transformation it describes as 'essential to the longevity of the business', after warning that its outdated infrastructure is 'letting us down quite badly'.
Falling customer numbers prompt change
The centre, which calls itself one of the 'most recognisable businesses in the area' and 'one of the leading independent garden centres in England', says customer numbers are falling. Those in charge point to 'degraded' and outdated buildings and a change in consumer habits as the reasons.
Planning documents note that garden centres are no longer just a shopping destination but are expected to offer a more rounded experience, with dining and refreshments now key parts of the offer. While 'quaint', the café at Newbank is described as 'terribly degraded' and 'too small'.
Plans for larger café and courtyard
The approved plan will see a 'much improved and larger' café created, along with modernised toilets. The existing indoor café would be converted into a kitchen area, while a 'fully landscaped courtyard' would be created for customers to dine. This would include new 'heated awnings' for bad weather, as well as an uncovered area for sunny days.
Newbank has also promised new menus showcasing local produce, as well as free WiFi for customers. The improvements are expected to create between 10 and 15 additional roles at the centre.
Securing the future in Bury
Documents state: "This development will secure the future of Newbank in Bury and help to keep us competitive as one of the premier garden centres in the North. Our car park is rarely full these days, aside from the busy two weeks at Christmas."
The centre added: "We have been a stalwart of Bury for over 30 years and wish to continue being here for another 30 years, but we need the new development as food and leisure is now an intrinsic part of a retail offering, especially in the current economic climate."
