The European Council has approved a sweeping overhaul of air passenger rights, introducing a mandatory requirement for airlines to display ticket prices including hand luggage from the start of the booking process. The new rules, set to take effect in mid-2027, apply to all flights traveling to, from, or within the European Union, including those operated by non-EU carriers.
Key Changes for Holidaymakers
Under the new regulations, airlines can no longer lure customers with a low base fare and then add hand luggage charges at checkout. Instead, the total price including carry-on baggage must be shown upfront. This aims to increase transparency and prevent surprise fees. The rules also prohibit airlines from denying boarding on a return flight if a passenger missed the outbound leg, effectively banning the controversial 'no-show' policy.
Cypriot politician Alexis Vafeades, who announced the new laws, stated: "This modernized framework will deliver certainty, fairness and stronger protection for millions of European air passengers. The agreement strikes a fair balance for our airlines, helping preserve connectivity that is vital to the EU's internal market and its citizens."
Enhanced Rights for Passengers with Reduced Mobility
Passengers with reduced mobility gain new protections, including compensation if airports fail to meet accessibility standards. Airlines must also replace lost specialized equipment free of charge. These measures aim to ensure equal access and support for all travelers.
Compensation for Delays and Cancellations
Compensation rights for delays and cancellations remain largely unchanged: €250 for flights under 1,500 km, €400 for flights between 1,500 km and 3,500 km, and €600 for longer flights. During delays, passengers are entitled to refreshments every two hours, a meal after three hours, and internet access plus two phone calls. Meals are provided every five hours thereafter, up to three meals per day.
Impact on UK Passengers
While the new rules do not automatically apply to UK passengers, experts suggest it would be impractical for European airlines to operate under two separate sets of guidelines. Transport Secretary Heidi Alexander is reportedly considering enshrining similar rights into UK law, according to Sky News. This could mean British travelers benefit from the same protections when flying with EU carriers.
