A significant administrative error by the Department for Work and Pensions (DWP) could see thousands of pensioners, particularly married women, receive substantial back payments averaging around £5,000.
The issue stems from the old state pension system, where many individuals were not automatically paid the increased pension they were entitled to when their spouse reached retirement age or passed away.
Who Is Affected by the DWP Error?
The error predominantly affects people who reached state pension age before April 6, 2016, and are therefore on the old state pension system. Specifically, you may be due money if you are:
- A married woman who should have received an uplift based on your husband’s National Insurance contributions.
- A widow or widower whose pension was not increased after your partner’s death.
- A retiree over 80 who may be eligible for a non-contributory pension.
How to Check If You Are Owed Money
While the DWP is conducting its own review, the process is slow. Experts advise that you do not wait to be contacted. You can proactively check your eligibility by calling the DWP’s Pension Service helpline. Be prepared to provide your National Insurance number and details about your spouse’s pension.
Important: There are strict time limits for claiming some categories of these arrears, so acting promptly is crucial.
What to Do If You Think You're Owed
If you suspect you have been underpaid, you should:
- Gather your pension statements and your spouse’s National Insurance number.
- Contact the Pension Service on 0800 731 0469 for a claim assessment.
- Be persistent. Lines can be busy, so you may need to try several times.
This error highlights the critical importance of regularly checking your state pension statements to ensure you are receiving every penny you are legally entitled to.
