Households across Britain are being urged to immediately stop using certain models of the beloved Henry vacuum cleaner following the issuance of an urgent safety recall. The alert comes after multiple reports of the appliances overheating, creating potential fire hazards in homes.
Which Models Are Affected?
The recall specifically targets Henry vacuum cleaners with serial numbers beginning with the codes 2329, 2330, 2331, 2401, 2402, or 2403. These units were manufactured between July 2023 and March 2024 and sold through various retailers including Amazon, Argos, and other major high street and online stores.
What's the Danger?
Manufacturer Numatic International has identified a critical safety issue where affected vacuum cleaners can overheat during use. This overheating poses a significant fire risk, potentially endangering both property and personal safety.
What Should Owners Do Immediately?
- STOP USING the vacuum cleaner immediately if it matches the affected serial numbers
- Unplug the appliance from the mains power supply
- Contact Numatic International directly to arrange a full refund
- Do not attempt to repair or continue using the potentially dangerous appliance
How to Identify Your Model
The serial number can be found on the rating label located on the main body of the vacuum cleaner. Consumers are advised to check this carefully against the affected codes.
Compensation and Next Steps
Numatic International has committed to providing full refunds to all affected customers. The company is urging consumers to prioritise safety over convenience and cease using these models immediately, regardless of whether they've experienced any issues.
This recall serves as a stark reminder of the importance of product safety vigilance in our homes. Consumers with concerns should contact Numatic International directly through their official channels for immediate assistance.
