Santander has confirmed a 60-day rule for customers receiving its £180 switching incentive. The bank, which has branches in Birmingham, is offering the payment to eligible new current account customers who switch using the Current Account Switch Service.
To qualify, customers must open an eligible current account, request a switch before the offer ends, complete the switch within 60 days of the request, have at least two active selected household direct debits, and pay in £1,500. The offer is not available to those who held a Santander current account on 1 January 2025 or have previously received a switcher incentive.
The bank's website states: '90 days after your request to switch, if you meet eligibility criteria, you'll receive your £180.' A Santander social media team member clarified that the switch bonus is assessed within 60 days and paid within 90 days. When a customer asked to speed up the payment, the bank replied: 'Unfortunately, this isn't possible I'm afraid.'
Santander adds: 'We'll check your Santander account 60 days after the switch has been instructed. If you qualify, we'll make the switcher offer payment to you within 30 days following our decision.'
