Christmas shoppers should be aware of retailers' extended returns policies to avoid being stuck with unwanted gifts, according to consumer experts. Many major UK retailers offer extended return windows during the festive season, allowing returns well into January.
Consumer expert Dan Evans from Hotukdeals said: "Everyone knows the relief of finishing Christmas shopping early, but that often means buying gifts well before the usual 28-day return period ends. These extended return policies act as a festive safety net, giving shoppers peace of mind."
For most items bought online, over the phone, or by mail order, UK customers automatically receive a 14-day 'cooling-off period' that begins the day after the order is received. This allows shoppers to return items for any reason. However, for in-store purchases, there is no automatic right to a refund if you simply change your mind; returns are subject to the individual shop's policy.
Shoppers should check retailers' websites for exclusions and note that not all retailers are included in the list, which is regularly updated on the Hotukdeals website. The extended policies aim to reduce the stress of Christmas shopping, ensuring gifts can be exchanged or returned in January if they are not perfect.
