Thousands of Monzo customers are reporting problems with the banking app and bank transfers as an outage hits users this afternoon.
Outage reports surge
Downdetector recorded 2,701 reports at 12.51pm on August 19, compared with a usual baseline of zero. Customers have taken to X to complain about the disruption, with one person asking: "Is the app down - trying to transfer money but it isn’t leaving my account?"
Monzo acknowledges issues
Monzo acknowledged the issues in a response, saying: "We're sorry for any trouble you're having making bank transfers or using the Monzo app. Our team is aware of the issue and working on a fix to get things running again ASAP. Thanks for bearing with us, we appreciate your patience." The cause of the disruption has not yet been confirmed.
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