Thousands of Lloyds and Halifax customers have been left unable to access their accounts after a major outage hit the banks' online and mobile services. Frustrated users took to social media to report login failures, transaction errors, and app crashes, with many unable to check balances or make payments.
What’s Happening?
The technical issues began earlier today, affecting both personal and business account holders. Customers attempting to log in via the Lloyds or Halifax mobile apps were met with error messages, while online banking portals also experienced disruptions.
Customer Reactions
Angry customers flooded Twitter and other platforms, demanding answers from the banks. One user wrote, "Can’t log in to Halifax – this is ridiculous when I need to pay bills!" while another complained, "Lloyds app down again… when will this be fixed?"
Bank’s Response
Lloyds Banking Group, which owns both Lloyds and Halifax, acknowledged the problem in a brief statement: "We’re aware some customers are experiencing issues with our mobile and online banking services. Our teams are working to resolve this as quickly as possible." No estimated time for a full restoration was provided.
What Should Customers Do?
For those affected, the banks recommend:
- Trying alternative payment methods if urgent transactions are needed.
- Checking official social media channels for updates.
- Avoiding repeated login attempts to prevent further system strain.
This isn’t the first time Lloyds and Halifax have faced technical difficulties, raising concerns over system reliability. With digital banking now a necessity for millions, prolonged outages could have serious consequences for customers and businesses alike.
