ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Adelaide University's Deputy Vice-Chancellor Paula Ward resigns following backlash after suggesting staff working from home were taking 'four-day weekends'. Discover the full story behind the controversial remarks.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
Britain's leading news broadcaster ITN confronts internal criticism as employees question mandatory diversity sessions addressing unconscious bias and LGBTQ+ terminology.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
The BBC has suspended all diversity training related to transgender and LGBTQ+ issues after staff raised serious concerns about impartiality and content. The pause affects workshops across the corporation as management reviews the programmes.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
CBS News faces internal turmoil as staffers react with anger and frustration to the hiring of controversial commentator Bari Weiss, with employees describing the move as 'demoralising' and questioning network leadership.
ITV's new drama Coldwater faces a viewer rebellion as brutal and distressing scenes prompt a flood of complaints and a wave of channel-switching, with fans branding it 'too grim' and 'unwatchable'.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
Reality TV mogul Kim Kardashian faces intense criticism from Homeland Security officials and supporters after publicly condemning former President Trump's controversial ICE raids. The socialite's outspoken comments ignite a firestorm on immigration policy
A UK council sparks outrage after it tells staff they can seek support if they feel 'unsettled' or 'uncomfortable' by the display of the English flag, St George's Cross, on St George's Day. Critics slam the move as an attack on national identity.
Hundreds of Mitie staff at Heathrow's immigration removal centres are set to strike for eight days in a major dispute over pay and working conditions, threatening significant disruption.
An exclusive leak reveals the ingenious and often hilarious tactics cruise ship employees use to combat passenger boredom, from 'deck flirting' to orchestrating elaborate guest dramas.
Scottish Labour officials at Holyrood are under police investigation following serious allegations of a data protection breach involving parliamentary email accounts.
In a dramatic show of dissent, CDC scientists and staff in Atlanta staged a walkout, protesting against alleged political interference that is compromising public health guidance and scientific integrity.
Amsterdam's world-renowned Van Gogh Museum is closing its doors temporarily due to a critical shortage of security personnel, highlighting a growing crisis in the Dutch tourism and cultural sector.
Exclusive details reveal Melania Trump's blunt four-word dismissal of a Vanity Fair cover offer, causing internal turmoil and staff protests at the iconic magazine.
Exclusive: The King and Queen's Scottish retreat faces a staffing crisis after the Home Office refused a visa for a long-serving housekeeper from California, sparking a major royal row.
Sir Keir Starmer initiates a significant restructuring of his Downing Street operation, with the Prime Minister's Principal Private Secretary set to be replaced just one year into the role. The move signals a major strategic shift at the heart of UK gover
A severe shortage of GPs and hospital doctors across the UK is triggering unprecedented NHS waiting times and risking patient safety. Exclusive insights reveal the growing crisis.
An elite London family is offering a chauffeur position requiring specific Rolls-Royce expertise. Discover the luxurious requirements and generous salary for this unique role in the capital.
Former President Donald Trump issues a powerful statement and directs American flags to be flown at half-staff nationwide to honour the victims of the tragic Minneapolis church shooting.
Ryanair intensifies its crackdown on oversized cabin bags by significantly increasing cash bonuses for staff who spot them at the gate. The new scheme aims to reduce delays and boost on-time performance.
NHS England deploys a unique team of 'people experts' to hospitals in South London to manage severe winter pressures, patient flow, and staff welfare during a major incident.
Exclusive research reveals a growing crisis as doctors, nurses, and healthcare professionals leave the NHS for private health insurance roles, lured by higher salaries and improved work-life balance.