Debt Collection Charges Dismissed Against Panthera
Criminal charges against debt firm Panthera Finance dismissed after court rules it wasn't technically collecting. Consumer Affairs Victoria ordered to pay costs. Read the full analysis.
Category : Search result: consumer complaints
Debt Collector Pursued 200k Claims While Banned
Panthera Finance allegedly collected $60m from Victorians while banned. Legal action could see consumers entitled to refunds. Discover the full investigation.
UPS Kentucky Hub Faces Major Shipping Delays and Customer Anger
Major shipping delays at UPS's Kentucky hub leave customers fuming as packages remain stranded for days, sparking frustration and financial losses across the supply chain.
Commonwealth Bank, Temu, HCF Win Shameful Shonky Awards
Australia's most notorious consumer awards expose major failures at Commonwealth Bank, controversial practices at Temu, and insurance letdowns at HCF in this year's damning Shonky Awards.
ULEZ Auto Pay Blunders: Drivers Wrongly Fined Thousands
Exclusive investigation reveals how Transport for London's automated payment system is wrongly penalising compliant drivers, with one motorist facing £9,600 in incorrect charges.
BBC One Show Cancelled Without Warning - Viewers Outraged
Furious BBC One Show fans demand answers as Friday night episode disappears without warning, replaced by Sports Personality of the Year rerun in scheduling shake-up.
Ofcom inundated after mobile network nightmare report
Broadcast regulator Ofcom received thousands of complaints following a Channel 4 News report detailing journalist Holly Williams' mobile service ordeal with Vodafone and Tesco Mobile, highlighting widespread consumer frustration with telecom providers.
Tesco car wash damage: Customer faces £1,500 repair bill
A Tesco customer faces a £1,500 repair bill after automatic car wash allegedly damages vehicle. Read the full investigation into supermarket car wash complaints.
FCA Under Fire Over Soaring Consumer Complaints
The Financial Conduct Authority faces mounting criticism as consumer complaints against financial firms skyrocket, revealing serious gaps in investor protection and regulatory oversight.
Sofa replacement scandal: Your consumer rights explained
When a furniture retailer replaced a defective £1,399 sofa with a model £200 cheaper, a consumer rights battle began. Discover your legal standing when companies substitute inferior products.
Ireland Pioneers Landmark 'Right to Repair' Consumer Legislation
Ireland pioneers sweeping new consumer rights legislation that could revolutionise product lifespan and challenge planned obsolescence across Europe.
Advent Calendar Catastrophe: Shoppers Furious Over Opis
Christmas disappointment strikes as customers blast the Opis advent calendar for containing 'measly' treats and broken products in what's being called the worst festive surprise of the season.
UK Retail Sales Surge Despite Budget Tax Fears
New data from Barclays reveals UK consumer spending accelerated in September 2025, with retail sales growing 1.5% despite concerns about potential tax rises in the upcoming budget.
Welsh holiday park abandoned with raw sewage hazards
Shocking investigation reveals a Welsh holiday park abandoned to decay, with raw sewage and dangerous structures leaving families devastated and demanding answers.
Reality TV show faces record 91,890 Ofcom complaints
A single reality television episode has sparked unprecedented viewer outrage, generating nearly half of all complaints about the most controversial TV programme in half a decade according to broadcasting watchdog Ofcom.
Hotels charge guests £100 for bad reviews
An investigation reveals how some UK hotels are demanding five-star reviews or charging guests penalty fees, sparking consumer rights concerns across the hospitality industry.
FCA censures Admiral over PPI complaint mishandling
The Financial Conduct Authority has publicly censured Admiral Insurance for systematically mishandling PPI complaints, failing to properly investigate claims, and unfairly rejecting customers.
The Good Guys fined £1.1m for misleading sale
Australian electronics retailer The Good Guys has been fined a staggering $AUD 2.1 million (£1.1m) by the Federal Court for running a deceptive 'Massive Sale' that misled customers on pricing and discounts. The ACCC investigation revealed widespread non-c
Martin Lewis Slams ITV Over 'Misleading' Advert
Money Saving Expert founder Martin Lewis publicly criticises ITV for airing an advert he claims dangerously mimics his trusted style, potentially misleading vulnerable viewers.
New UK consumer law bans subscription traps and fake reviews
Millions of UK consumers gain powerful new rights as the Digital Markets, Competition and Consumers Act becomes law, tackling subscription traps and fake reviews.
London Hotel Horror: Blood-Stained Sheets Shock Tourist
A tourist's London dream trip turns into a nightmare after discovering blood-stained sheets at a central hotel. The management's appalling response sparks outrage and raises serious questions about hygiene standards in the UK tourism industry.
Neighbour Nightmare: All-Night Parties Making Life Hell
A UK resident reveals the shocking toll of enduring constant noise and anti-social behaviour from neighbours, leading to severe sleep deprivation and mental health crisis. Exclusive interview.
McDonald's Employs STEM to Tackle Big Mac Meal Complaints
McDonald's UK launches a groundbreaking STEM-based strategy to revamp its iconic Big Mac meal, addressing long-standing customer feedback on value and experience.
Australian Doctors Targeted Over Gaza Social Media Posts
The Australian Medical Association reveals a surge in malicious complaints targeting doctors for expressing pro-Palestinian views on social media, raising concerns about free speech and professional intimidation.
Lorraine Viewers Slam Ranvir Singh's 'Unbearable' On-Air Habit
ITV's Lorraine faces a viewer revolt as stand-in host Ranvir Singh is slammed for an 'irritating' and 'unprofessional' broadcasting tic, sparking calls for a permanent replacement.
BBC Anti-Semitism Row Over Glastonbury Broadcast
The BBC confronts major controversy as its Glastonbury coverage draws accusations of anti-Semitism following inflammatory remarks about Israel from punk duo Bob Vylan during their live set.
Emmerdale Faces Ofcom Probe Over Homophobic Abuse Storyline
ITV's Emmerdale is under intense scrutiny after a hard-hitting homophobic abuse storyline involving character Nicky Milligan has triggered a deluge of official complaints to media watchdog Ofcom, sparking a debate on responsible broadcasting.
BBC Breakfast viewers revolt over 'unbearable' hosts
BBC Breakfast faces a viewer backlash as fans threaten to switch off over 'unbearable' presenting style, criticising the show's overly cheerful and scripted banter.
Love Island Hit By Wave Of Ofcom Complaints
ITV2's Love Island is hit by a tidal wave of Ofcom complaints as furious viewers condemn the explosive Casa Amor behaviour and alleged 'emotional manipulation' that dominated the latest series.
Coronation Street's 'Gross' Sex Scene Sparks Viewer Fury
ITV's Coronation Street faces a storm of complaints after a raunchy, semi-naked sex scene between characters Sean Tully and his new boss, Laurence, on a kitchen table leaves viewers branding it 'gross' and entirely unnecessary for the iconic soap.
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