Devon solicitor Toby Kippax ordered a Google Pixel 10 from John Lewis but received parcel slips instead. The retailer initially refused refund despite mounting evidence of packaging security flaws.
A British woman shares how she was scammed out of £34,000 by a charming man who promised bitcoin investment returns. Discover the red flags and protect yourself.
A new report reveals a record 15 million Britons had parcel delivery issues. Discover which companies are failing and who came out on top.
A Royal Mail postman enlisted a window cleaner's help to deliver a parcel through an open bedroom window when the homeowner was out. The clever solution was caught on camera and has gone viral.
An Essex MP demands legal change after an Amazon delivery driver entered his home uninvited. Read his shocking account and why police called it a 'civil matter'.
A seasoned Royal Mail postman shares 12 essential tips to ensure your Christmas cards and presents arrive on time. Learn the last posting dates and how to avoid the 'return to sender' pile.
UPS warns customers of potential delivery delays during peak holiday season. Discover key shipping deadlines and expert tips to ensure your Christmas gifts arrive on time.
UK retailers reveal their final ordering dates for Christmas furniture delivery. Discover which major stores are already closing orders and how to avoid disappointment.
Shoppers at John Lewis, M&S and other major UK retailers are being targeted by sophisticated text message scams. Here's how to protect yourself from fraudsters.
UK shoppers are being targeted by sophisticated Royal Mail text scams. Learn how to spot these fraudulent messages and protect your personal information from cybercriminals.
An Uber Eats delivery driver in Orlando faces serious charges after allegedly assaulting a 72-year-old customer during a dispute over an undelivered milkshake, with police bodycam footage capturing the violent confrontation.
The legendary Italian tenor Andrea Bocelli provides the breathtaking soundtrack to this year's John Lewis Christmas advert, performing a stunning rendition of 'Hallelujah' alongside the adorable Snapper the Venus flytrap.
John Lewis has sent Christmas enthusiasts into a frenzy with the surprise release of their 2025 advert teaser, featuring a magical snow globe and nostalgic soundtrack that's already breaking the internet.
New data from Deliveroo exposes the UK's favourite comfort foods, with a surprising bagel shop dethroning traditional takeaways in the nation's delivery habits.
The iconic retailer's latest Christmas campaign delivers an emotional masterpiece that celebrates community spirit and festive traditions with breathtaking animation and storytelling.
Food delivery giant Deliveroo announces closure of its London operations as part of global restructuring, affecting local restaurants and riders while focusing on international expansion.
The iconic John Lewis Christmas advert returns with an adorable Venus flytrap character named Snapper in a heartwarming tale about embracing differences
Get an exclusive first look at the John Lewis Christmas 2025 advert strategy. Discover what magical themes and emotional storytelling the retail giant is planning for next year's highly anticipated festive campaign.
Tesco announces Christmas delivery slot release dates for 2024. Discover when to book your festive grocery delivery and top tips to secure your preferred slot.
A quiet residential street was plunged into panic after a horrifying blood-stained parcel was mistakenly delivered to a family home, sparking a major police investigation into its mysterious origins.
Home Secretary Shabana Mahmood launches sweeping immigration crackdown targeting food delivery platforms, requiring stringent right-to-work checks to combat illegal employment.
Popular online florist Bunches faces customer fury as Valentine's Day deliveries fail and refund promises go unfulfilled. Exclusive investigation reveals mounting complaints.
Supermarket giant Tesco eliminates delivery charges for early morning slots and cuts prices across other times in major customer service overhaul.
A grandmother lost her entire £50,000 life savings after fraudsters impersonating Martin Lewis tricked her into a fake cryptocurrency investment, leaving her living in a caravan.
A UK woman shares her comical encounter with an Evri delivery driver who accidentally sent her a photo of his own face instead of her parcel location, sparking viral laughter online.
A furious Evri delivery driver has been dismissed after being filmed in a heated exchange with a customer who complained about a 'chucked' parcel, raising serious concerns about delivery service standards.
Major courier services including Amazon, Yodel, FedEx and DHL face regulatory scrutiny as investigation reveals widespread delivery failures and poor customer service across UK.
Our exclusive review of the highly anticipated John Lewis Beauty Advent Calendar 2025 reveals whether this premium beauty countdown delivers value for money with its luxury skincare and makeup selections.
Australia's postal service confronts serious criminal allegations for reportedly failing to meet delivery standards, raising concerns about international mail services affecting British households and businesses.
Exclusive footage reveals a Hermes courier casually throwing a package containing breakable items in what appears to be a blatant disregard for parcel handling protocols, sparking outrage online.