The UK's communications watchdog has fired a warning shot across the government's bows, demanding immediate action over missing data that's crucial for tackling Britain's digital inequality.
In a strongly-worded letter to Work and Pensions Secretary Liz Kendall, Ofcom revealed that ministers have repeatedly failed to provide essential information about broadband and mobile connectivity across the country.
What's Missing and Why It Matters
The regulator needs comprehensive data about who can access what services and where the coverage gaps exist. Without this vital intelligence, efforts to bridge the digital divide and improve mobile blackspots are being severely hampered.
Ofcom has made it clear that this isn't just a minor administrative issue. The missing data is fundamental to their ability to:
- Identify areas with poor connectivity
- Target support to those most in need
- Hold providers accountable for service delivery
- Ensure public funds are spent effectively
The Government's Response
While the Department for Work and Pensions has acknowledged the request, the continued delay in providing the information has raised serious concerns about the government's commitment to addressing digital exclusion.
This comes at a time when reliable internet access has become increasingly essential for everything from remote work and education to accessing public services and healthcare.
What Happens Next?
Ofcom has set a clear deadline for the government to comply, though the exact timeframe remains confidential. The regulator has significant enforcement powers at its disposal if the situation isn't resolved promptly.
This standoff highlights the growing tension between regulators and government departments over data sharing, particularly when it comes to addressing fundamental infrastructure issues affecting millions of Britons.
